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About the Role
This 12-month contract position of Account Manager reports to the Director, Growth & Client Service. The role involves managing an assigned book of business, including client meetings, renewal negotiations, benefit plan reviews, promoting GreenShield products and services, and implementing plan amendments. It also includes developing and managing advisor relationships, achieving profitability and retention targets, and participating in client presentations.
Responsibilities
- Manage an assigned book of business including scheduling and leading client meetings, negotiation of renewals, presentation of the annual benefit plan reviews, promotion of GreenShield products and services, and implementation of plan amendments.
- Develop and manage relationships with aligned advisors.
- Responsible for achievement of overall profitability and retention of assigned block of business as well as integrated sales targets, including cross-sell targets.
- Participate in client and prospect presentations including finalist meetings.
- Develop close working relationships with the Business Development and Service teams to ensure achievement of client deliverables.
Requirements
- Experience as an Account Executive, Consultant or Account Manager in the health benefits or related sector.
- Knowledge and experience with underwriting.
- Extensive Sales, Marketing and Customer Service knowledge.
- Excellent presentation and communication skills.
- Demonstrated leadership and team building abilities.
- A team player with established problem-solving skills.
- An eye for detail and creative thinking.
- A “people person” with confidence and agility as a presenter.
- Valid driver’s license required, and ability to travel.
- Must complete LLQP designation within a reasonable timeframe.
Skills
- English proficiency
Location
- hybrid
Work Type
- contract
- full-time
Experience Level
- relevant experience
Education Level
- Post-secondary degree or diploma in Business, Commerce or a related discipline.
Salary/Compensations
- CAD $74,269.00 - 92,837.00
Benefits
- Health and dental coverage
- Retirement savings
- Paid time off
- Well-being support (up to $10,000 per year for mental health)
- Competitive time off policy
About the Company
- GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by its mission of Better Health for All.
- Believes health care is a right, not a privilege, and is committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.
- Offers insurance, administers benefits, and pays claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’ through its integrated payer-provider model.
- As a non-profit social enterprise without shareholders, it reinvests excess earnings to directly support underserved communities.
- Through GreenShield Cares, positively impacted the health and well-being of over one million Canadians between 2020 and 2025.
- Committed to measurably impacting an additional three million Canadians by 2030 across mental health, essential medicines, and chronic disease management.
- Culture is where purpose meets passion and performance.
- Teams work as one to deliver meaningful, measurable impact for the people and communities served.
- Believes a career should be meaningful, not just a means to earn a living.
- Culture is one where everyone's voice is heard and valued.
- Challenges the status quo and driven by people who have challenged theirs.
- Provides a place where employees can be inspired, challenged, and rewarded.
- Believes people are critical to overall success.
- Inclusivity makes the organization stronger, smarter, and more informed.
- Intentionally inclusive of diverse backgrounds, perspectives and experiences enhances company culture.
- A career at GreenShield is about making a difference together.
Equal Opportunity
- GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all.
- Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.
- We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.
- Please let us know of any accommodation through requestforaccommodation@greenshield.ca.
- Information received relating to accommodation will be addressed confidentially.