Personal Banker at First National Bank Texas | Austin, TX, US | Rezi

Personal Banker at First National Bank Texas

Personal Banker

First National Bank Texas · Austin, TX, US

1 months ago

Personal Banker

First National Bank Texas · Austin, TX, US

a month ago
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About the Role

Provide exceptional customer service in a high-volume sales environment, evaluating customer relationships and recommending bank products and services. Process transactions accurately, sell financial products, and cross-sell bank services to a diverse customer base.

Responsibilities

  • Provide exceptional customer service involving receipt and payment of cash.
  • Evaluate new and existing customer relationships and recommend bank products and services.
  • Follow established policies in accordance with the bank and supervisor's direction.
  • Achieve monthly new account production goals.
  • Participate in an active sales environment, potentially including in-store aisle prospecting.
  • Process deposits and pay out funds accurately, balancing daily operations.
  • Receive cash and checks for deposit, verifying amounts and endorsements.
  • Examine cash to prevent acceptance of counterfeit checks and identification.
  • Enter transactions into the computer and issue customer receipts.
  • Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
  • Process Western Union wires and cash advances.
  • Cross-sell bank services and products.
  • Provide bank services to a diverse customer base, including a large Spanish-speaking population.
  • Perform other tasks as requested by supervisors.
  • Maintain regular and predictable attendance and punctuality.
  • Operate a computer and other office machinery.
  • Stand or walk for extended periods.
  • Work in a high-volume, stressful, and noisy environment.
  • Lift up to 50 lbs.

Requirements

  • At least 18 years of age.
  • Must be able to work a flexible schedule including evenings, weekends, and holidays.
  • Must successfully pass a background investigation according to company policy.
  • Must be able to get along with co-workers and work effectively in a team environment.

Skills

  • Customer service
  • Sales
  • Cash handling
  • Financial product sales
  • Communication

Work Type

  • Full-time

Experience Level

  • Entry Level

Education Level

  • High school diploma or equivalent

About the Company

  • FNBT is an equal opportunity employer.

Equal Opportunity

  • FNBT is an equal opportunity employer.