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About the Role

As a Senior Account Manager, you will be an essential part of a team working with clients across a wide range of issues and challenges. Our clients range from global health organizations to global pharmaceutical companies, all aiming to improve patient and population health worldwide. This role offers a dynamic environment where you will be hands-on in delivering projects, from organizing events at the World Health Summit to developing strategies for reducing treatment access inequalities.

Responsibilities

Manage the day-to-day operations of client projects, ensuring timely, on-budget, and high-standard delivery across multiple concurrent programmes.
Coordinate meetings, workshops, events, and stakeholder engagement activities for international programmes.
Drive the development and review of high-quality client materials, including briefings, reports, stakeholder maps, policy analyses, messaging documents, and engagement materials.
Build strong working relationships with clients and serve as a trusted day-to-day point of contact.
Stay informed of major policy and political developments through continuous monitoring and proactively share relevant information with the team.
Provide rapid alerts to internal teams and clients about significant monitoring items and coordinate with junior team members.
Support the development of policy, public affairs, and advocacy strategies, including stakeholder engagement plans and narrative development.
Assist in the development of new business materials through research, insight generation, proposal development, and pitch participation.
Identify opportunities for organic account growth and make recommendations to senior colleagues.
Support networking and relationship-building activities to generate market intelligence and business opportunities.
Contribute to internal initiatives such as diversity, equity, inclusion, wellbeing, knowledge sharing, and learning programmes.
Act as a positive role model, fostering a collaborative, inclusive, and high-performing team culture.
Delegate effectively to junior colleagues, providing oversight, coaching, and quality assurance.
Take ownership of professional development and actively seek opportunities to broaden expertise.

Requirements

Experience in healthcare policy, public affairs, or communications, ideally within a consultancy, agency, healthcare organization, or related environment.
Knowledge of international health policy and stakeholder landscapes.
Strong research, analytical, and written communication skills, with the ability to synthesize complex information into clear recommendations.
Excellent project management and organizational skills, with the ability to manage multiple priorities simultaneously while maintaining high attention to detail.
Experience managing client relationships and delivering high-quality work in a fast-paced environment.
Passion for global health policy, politics, and public affairs.
Studied international relations or global public health.
Worked on regional or international projects in a health policy team.
Curiosity about issues and forces driving health policy change globally.
Interest in learning about new diseases in different geographies.

Skills

Client delivery
Account management
Project management
Stakeholder engagement
Policy analysis
Strategic support
Business development
Team collaboration
Coaching
Quality assurance
Professional development

Location

UK
Europe
International

Work Type

Hybrid working
Collaboration days in office

Experience Level

Senior

Education Level

International relations degree
Global public health degree

Benefits

Generous annual leave
Contributory pension scheme
Enhanced parental leave
Life insurance
Employee Assistance Programme
Health and wellbeing benefits
Learning and development platforms
Discretionary bonus scheme
Community and volunteering initiatives
Cycle to work scheme

About the Company

Incisive Health is an award-winning healthcare policy, public affairs, and communications consultancy operating across the UK, Europe, and International markets.
We design and deliver programmes that shape policy, influence decision-making, and improve lives.
Our work supports clients in navigating complex policy environments and achieving meaningful change worldwide.
We are part of Inizio, a global partner to the life sciences industry, bringing together over 10,000 experts.
Inizio helps organizations accelerate the journey from innovation to patient access.
The International health policy team works with global and regional healthcare organizations on policy landscaping, strategy, research, and advocacy.
We are committed to helping our people grow, offering structured training, a personal development budget, learning opportunities, and mentorship.
Our inclusive and supportive culture prioritizes wellbeing, with access to peer networks, DEI initiatives, and mental health support.
We pride ourselves on a culture that supports team wellbeing and business excellence.
We create a work environment that supports colleagues' home and professional lives with supportive parental packages and respectful working hours.
We have a dynamic working policy offering flexibility in when and where work is done.

Equal Opportunity

We are an equal opportunity employer and are committed to creating an inclusive workplace for all.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.