Technical Specialist I - Immunohistochemistry / Pathology Imaging - Canada
Danaher Corporation · CA
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About the Role
Leica Biosystems is seeking a Technical Specialist I - Immunohistochemistry / Pathology Imaging for Canada to help achieve sales, profitability, and market share expansion goals for the Immunohistochemistry / Pathology Imaging business. This field applications role is based in the Greater Toronto Area and covers southern and eastern Ontario, with potential for secondary coverage.
Responsibilities
- Achieve and exceed monthly, quarterly, and annual revenue targets for Histology Instrumentation and Consumables in partnership with Account Managers.
- Coordinate equipment installations including site readiness, reagent order management, and post-installation follow-up.
- Partner with management to coordinate pre- and post-sales technical and application support, customer escalations, and troubleshooting.
- Collaborate with internal teams to lead regional technical investigations.
- Conduct virtual and onsite demonstrations, presentations, customer training, and product evaluations.
- Manage sample requests, new product introductions, and instrument optimization.
- Resolve complex technical application issues, complete technical RFP responses, and support cross-portfolio selling, lead generation, prospecting, and strategic account planning.
- Drive consumables attachment across new installations, existing customers, and competitive accounts.
- Maintain market analysis and TAM tracking to grow market share while providing marketing support, competitive intelligence, customer assessments, and business reviews.
- Utilize DOMO and SFDC analytics to monitor sales trends and communicate insights.
- Maintain SFDC records, coordinate product supply activities, support forecasting and funnel reviews, and build relationships with key opinion leaders including pathologists, lab managers, technologists, and researchers.
Requirements
- BA/BS Degree preferred or equivalent work experience.
- Minimum 1-3 years relevant industry (or equivalent) experience.
- Demonstrates and applies expanded conceptual knowledge in own discipline; with an understanding of related disciplines.
- Applies understanding of key business drivers to prioritize and accomplish own work.
- Solves problems in straightforward situations independently; analyzes possible solutions using technical experience, judgment, and precedents.
- Understanding of Pathology Lab marketplace or a related discipline.
- Proven time management skills.
- Experience with Salesforce.com or other CRM software.
- Experience with Microsoft Office including Word, Excel, PowerPoint and Outlook.
- Demonstrate leadership, mentorship, exemplary work ethic and model behavior consistent with Danaher Core Values amongst peers, across the BUs, and cross functional teams.
- Up to 75% travel required.
- Must possess a valid Driver’s license.
- Ability to travel overnight for territory coverage and/or for company meetings.
- Fluent in English.
- French is a plus.
Skills
- Immunohistochemistry
- Pathology Imaging
- Histology Instrumentation
- Consumables
- Technical application support
- Customer escalations
- Troubleshooting
- Virtual and onsite demonstrations
- Presentations
- Customer training
- Product evaluations
- Sample requests
- New product introductions
- Instrument optimization
- Technical RFP responses
- Cross-portfolio selling
- Lead generation
- Prospecting
- Strategic account planning
- Market analysis
- TAM tracking
- Marketing support
- Competitive intelligence
- Customer assessments
- Business reviews
- DOMO analytics
- SFDC analytics
- SFDC record maintenance
- Product supply coordination
- Forecasting
- Funnel reviews
- Key opinion leader relationship building
- Salesforce.com
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Location
- Greater Toronto Area (GTA)
- Southern Ontario
- Eastern Ontario
Work Type
- Remote
- Field position
Experience Level
- 1-3 years relevant industry experience
- 1-3 years’ Histology laboratory experience
- 1-3 years’ experience in the optimization, operation, functionality, and support of Histology instrumentation and related products
Education Level
- BA/BS Degree preferred or equivalent work experience
Benefits
- Flexible, remote working arrangements
- Enriching careers
About the Company
- Leica Biosystems is one of Danaher’s operating companies.
- Their mission is 'Advancing Cancer Diagnostics, Improving Lives'.
- They are a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis.
- They empower clinicians with innovative, reliable solutions.
- They are transforming lives by developing diagnostic solutions that aid the acceleration of next-generation, life-changing therapies.
- Danaher Corporation and all Danaher Companies are committed to equal opportunity.
Equal Opportunity
- Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
- Individuals with disabilities will be provided reasonable accommodation to access the website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.