Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Adherence Advocate role.
Rezi rewrites your resume against Reliance Rx Specialty Pharmacy's job description. Free.
Tailor your resume to this Adherence Advocate role.
Rezi rewrites your resume against Reliance Rx Specialty Pharmacy's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Adherence Advocate posting at Reliance Rx Specialty Pharmacy — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Adherence Advocate posting at Reliance Rx Specialty Pharmacy — free, in seconds.
About the Role
The Adherence Advocate is a customer service professional responsible for organizing and collecting patient information through telephone contacts, tracking and reporting clinical data, and applying positive communication skills. This role adheres to pharmacy and nursing laws, promotes health education, and delivers cost-effective, high-quality care.
Responsibilities
- Facilitate a systematic approach to support surveillance and educational outreach.
- Assemble and review clinical records obtaining information from multiple sources including MD offices, direct telephone call to patients and internal data systems.
- Forward any patient that falls out of the acceptable, defined range to a Pharmacist for case review.
- Utilize defined assessments assigned by a pharmacist to screen for potential issues. Report any issues to a pharmacist.
- Initiate contact with patients and follow protocol to obtain accurate and timely information to facilitate positive outcomes and determine patient tolerance to therapy.
- Documents and Reports adverse events, adverse effects, and lack of tolerability to MD, pharmacy and management team.
- Use computer programs including CPR +, MS Office, (word, excel, power point) to record data and create reporting structure.
- Assist in the maintenance of Prior Authorization forms.
- Maintain positive facilitative communication and problem solve difficult situations to resolution.
Requirements
- High School diploma or GED required.
- Three (3) years of pharmacy experience required.
- Demonstrated ability to identify barriers to a successful care management path.
- Demonstrated ability to interact effectively with physicians and other members of the health care system.
- Proficient PC and Windows skills required, including MS Office.
- Excellent problem-solving abilities and time management skills.
- Excellent written, verbal and interpersonal communication skills.
- Demonstrated transferable knowledge, skill and ability to complete job duties independently and proficiently.
- Flexibility in work schedules and assignments.
- Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive.
Skills
- MS Office
- CPR +
Location
- Williamsville
Work Type
- Hybrid
Experience Level
- 3 years of pharmacy experience
Education Level
- High School diploma or GED
- Certified Pharmacy Technician preferred
- NYS licensed LPN preferred
Salary/Compensations
- $23.00 - $26.00 hourly
Benefits
- Scorecard incentive
- Full range of benefits
- Generous paid time off
About the Company
- We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
Equal Opportunity
- As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.