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About the Role
The Licensing Assistants will provide administrative, office, and fieldwork support for private sector housing and licensing within the Neighbourhoods and Environment Directorate. Successful candidates will play a central role in delivering licensing objectives and are expected to have excellent verbal and written communication skills, flexibility in working patterns, and a commitment to top-quality regulatory services.
Responsibilities
- Provide a professional, proactive, customer-focused support service within the Private Sector Housing & Licensing Team.
- Assist in processing Private Rented Property Licensing applications and associated matters, ensuring decisions are properly prepared and issued.
- Assist in the administrative functions for Private Rented Property Licensing, including data entry, arranging/attending public inquiries/hearings, and liaising with relevant teams and stakeholders.
- Represent the team and department at internal and external meetings, potentially including minute-taking.
Requirements
- English and Math Qualification
- Relevant NVQ Level 2 or 3 qualification
- Satisfactory employment references and CIFAS identity checks
- Fluent English speaking ability for public-facing roles
- Must already hold a form of UK work authorization that does not require sponsorship
Skills
- Excellent verbal and written communication skills
- Flexibility in working patterns and practices
Location
- London Borough of Waltham Forest
Work Type
- Full-time
- Permanent
- Fixed Term (24 Months)
Education Level
- NVQ Level 2 or 3
Salary/Compensations
- Scale 6 £36,693 - £38,361
Benefits
- Good Work Standard employer accreditation
- Fair pay and conditions
- Workplace well-being
- Skills and progression
- Diversity and recruitment support
- Flexible working options considered
About the Company
- Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
- A highly ambitious borough driven by culture and resident creativity, developing new and innovative ways to build communities.
- A Council focused on meeting the needs of existing and future residents, being resident-focused, insight-led, digitally driven, and commercially minded.
- An accredited Mayor of London’s Good Work Standard employer, committed to a healthy, fair, and inclusive workplace.
Equal Opportunity
- Waltham Forest is a diverse borough where diversity is valued and integral to service delivery and staff employment.
- The Council uses statutory duties on race, gender, and disability equality, and best practice in respect of age, faith, and sexual orientation to ensure equality of opportunity.
- The Council is committed to promoting equality of opportunity, opposing all forms of discrimination, ensuring the workforce reflects the diverse communities, and providing fair, appropriate, accessible, and excellent services to all.
- Respecting Diversity is a core Council value.
- Operates an anonymous shortlisting process to reduce bias.
- Operates a scheme where internal candidates are considered first for jobs graded up to Scale SO2.
- Considers flexible working arrangements where possible to suit individual circumstances while meeting Council needs.