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About the Role
The Community Concierge plays a vital on-site role in ensuring smooth day-to-day operations within the leasing office of the property. They are the cornerstone of resident satisfaction and community engagement, conducting prospect tours, follow-ups, marketing endeavors, resident retention efforts, and overnight on-call duties. The role may also assist with clerical or office-related tasks.
Responsibilities
- Ensure availability to work a minimum of 15 hours each week.
- Commit to working full shifts, a minimum of 3 hours per shift on-site.
- Be flexible to work additional hours, including evenings, weekends, and overtime as needed.
- Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours.
- Complete all prospect tours of the community.
- Follow up with assigned prospects in a timely manner.
- Plan, implement, and perform marketing duties and resident events.
- Maintain Lifestyle by Core brand standards across the community.
- Assist in securing partnership opportunities for the community.
- Curate content for social media and marketing materials.
- Post to social media as directed by the Community Manager.
- Create marketing materials using Canva.
- Responsible for evening and/or overnight on-call and round duties.
- Present to student organizations and attend sponsored events on behalf of the community.
- Assist in outbound marketing and leasing activities as needed.
- Complete special projects as assigned by the Community Manager.
- Ensure compliance with all Core Spaces Policies and Procedures.
- Ensure product presentation always meets brand and company standards.
Requirements
- High School Diploma or comparable degree.
- Proven ability to lead and contribute effectively within various organizational settings or groups.
- The utmost level of integrity in all instances, and shows respect towards others and towards company principles.
- Ability to write and speak effectively using appropriate conventions based on the situation.
- Actively listening to others, asking questions to verify understanding, and providing feedback with tact and consideration.
- Efficiently using time by prioritizing and planning work activities.
- Sharing key information with others involved in a project or effort, working in harmony to accomplish objectives, responding with enthusiasm to directives, and showing support for departmental and organizational decisions.
- Proficient in Microsoft Office, Google Suite.
- Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.
- Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
- Must be able to lift and move objects weighing up to 50 pounds regularly.
- Bending, stooping and reaching several times through a shift.
- Must be able to see clearly with or without corrected vision.
- Ability to drive to and from client locations.
- Manual dexterity sufficient to reach/handle items and work with the fingers.
- Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors).
- Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
- Occasionally participates in property walks or outdoor marketing events where walking and standing for longer periods is necessary.
- Moderate noise (examples: business office with computers and printers).
Skills
- Canva
- Microsoft Office
- Google Suite
Location
- On-site
Work Type
- Part-time
- Additional workload and hours may be required during the turnover period on site.
Experience Level
- Experience with marketing and resident events is a plus.
Education Level
- High School Diploma or comparable degree
Benefits
- A culture that provides you with a sense of belonging
- Competitive pay that values your contributions
- Generous PTO to disconnect or celebrate life milestones
- An environment that provides you a voice to share your perspectives
- Employee Assistance Program (EAP) for access to confidential support services
About the Company
- Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties.
- From researchers, architects, designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living.
- Core’s six cultural values guide us every day: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better).
- Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience.
- Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors.
- Its residential communities feature world-class amenities, progressive design, and hospitality-driven service.
- Core’s student housing portfolio includes over 74,440 beds currently owned or managed, with a pipeline of over 53,860 beds in various stages of development.
- Core’s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide.
- For more information, visit www.corespaces.com.
Equal Opportunity
- As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees.
- We do not discriminate and believe every individual should be proud of who they are and the community they represent.