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About the Role
This role focuses on providing comprehensive support services to students with disabilities within the higher education sector. Key responsibilities include psychosocial support, case management, advocacy for reasonable accommodation, and facilitating student retention and success. The position requires collaboration with various stakeholders and adherence to disability inclusion policies.
Responsibilities
- Provide professional psychosocial support and counselling services to students with disabilities, including crisis intervention.
- Assess and support students with disabilities through the case management process within stipulated timeframes.
- Implement and review Individual Support Plans for identified students with disabilities.
- Design and implement interventions for students with disabilities at risk of dropping out.
- Maintain accurate case records and case notes in line with HIGHER HEALTH SOPs and confidentiality requirements.
- Conduct disability screenings to identify learning barriers and facilitate access to support services.
- Refer identified students to relevant internal and external support services and follow up on referral outcomes.
- Coordinate and participate in multidisciplinary case meetings.
- Monitor and report on referral turnaround times and case conclusion rates.
- Facilitate the development, implementation, and monitoring of reasonable accommodation plans.
- Support students with disabilities in accessing assistive devices and related support services.
- Work with institutional staff to embed inclusive learning practices and reduce disability-related barriers.
- Monitor compliance with disability inclusion policies and guidelines at campus level.
- Plan and conduct disability awareness campaigns and anti-discrimination initiatives.
- Train staff and students on disability inclusion, awareness, and reasonable accommodation principles.
- Implement advocacy initiatives that promote the rights of students with disabilities.
- Monitor and respond to complaints related to disability-based discrimination and exclusion.
- Establish and maintain partnerships with disability service organisations and other relevant stakeholders.
- Coordinate and attend stakeholder engagement meetings relevant to disability support.
- Refer students to community-based support services and coordinate collaborative projects with partners.
- Monitor and report on stakeholder satisfaction and partnership outcomes.
- Support the retention, progression, and completion of students with disabilities through targeted interventions.
- Assist students with disabilities in accessing Work-Integrated Learning (WIL) opportunities and skills development.
- Support students with disabilities in accessing employment opportunities and transition-to-work initiatives.
- Monitor and report on retention, throughput, and graduation outcomes for supported students.
- Ensure compliance with DHET and HIGHER HEALTH disability inclusion policies and guidelines.
- Maintain accurate and up-to-date disability-related records in line with policy and compliance requirements.
- Support policy review processes and submit policy implementation reports.
- Support internal and external compliance audits relating to disability support services.
- Monitor the performance of disability support interventions at campus level and report findings.
- Maintain an accurate and up-to-date database of students with disabilities.
- Compile and submit monthly, quarterly, and annual narrative reports based on disability support programme performance.
- Use monitoring findings to inform continuous improvement of disability support interventions.
Requirements
- Bachelor’s degree in social work (essential)
- Current registration with the South African Council for Social Service Professions (SACSSP) as a Social Worker (essential)
- Driver’s License (essential)
- Experience providing psychosocial support, counselling and case management services, preferably to persons or students with disabilities.
- Experience conducting disability screening, assessment and referral processes.
- Knowledge of reasonable accommodation principles and inclusive education practices.
- Experience and knowledge of the Higher Education, TVET and CET sector (Added Advantage)
- Experience in stakeholder management, advocacy and community engagement.
- Knowledge of relevant disability legislation and DHET disability inclusion policy frameworks.
- Computer Literacy (Microsoft Office Package)
- Report writing and data management experience.
Skills
- Psychosocial support
- Counselling
- Case management
- Crisis intervention
- Disability screening
- Assessment
- Referral processes
- Individual Support Plans
- Intervention design
- Record keeping
- Confidentiality
- Reasonable accommodation
- Inclusive education
- Advocacy
- Stakeholder management
- Community engagement
- Disability awareness campaigns
- Training
- Policy implementation
- Compliance monitoring
- Reporting
- Data management
- Computer Literacy (Microsoft Office Package)
Education Level
- Bachelor’s degree in social work
Benefits
- 5% of CTC - Medical Aid
- 5% of CTC - Retirement Annuity
- 1.77% of CTC - Group Life
About the Company
- Higher Health is committed to the principles of Employment Equity.
- Persons with disabilities are strongly encouraged to apply.
Equal Opportunity
- In line with our Employment Equity Plan, preference may be given to candidates from designated groups.
- All appointments will be made in accordance with the organisation’s Employment Equity objectives.