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About the Role
The Software Developer Analyst is responsible for developing, implementing, and supporting IRC’s global Data Toolkits and analyzing the data generated by these products. This role partners with the Measurement, Evaluation, Technology, Accountability, and Learning (METAL) Unit, bringing IT's systems and development expertise to METAL's technology and data priorities. The role is anchored in Technology for Programs, which maintains the tools and systems supporting program teams' data collection and use in the field.
Responsibilities
- Design, develop, and maintain Data Toolkits in CommCare
- Design and build PowerBI Dashboards linked to live CommCare data
- Review and analyze software requirements, confirm feasibility and complexity, and convert them into estimated developer tasks
- Provide updates and technology insights/clarifications to stakeholders
- Develop and maintain data and metadata definitions, documentation, and versioning
- Create technical documentation including system diagrams and implementation manuals
- Implement and maintain data quality processes and development standards
- Ensure compliance with IRC’s data protection, confidentiality, and security policies
- Provide Tier-2 and Tier-3 support for measurement technology products
- Provide training and hyper-support on measurement technology products during piloting and rollout
- Perform other duties as assigned by the supervisor
Requirements
- Three to six years of experience in technology domain developing and rolling out data or technology platforms for programs
- At least three years of experience developing, implementing, and supporting CommCare for large and complex programs
- Experience with source code and version control platforms (e.g., GitHub, Azure DevOps)
- Strong team development processes including pair programming, shadow sessions, and code reviews
- Strong code quality assurance practices including unit testing, integration testing, and regression testing
- Working knowledge of agile software delivery practices (user stories, backlog grooming, sprint ceremonies)
- Ability to effectively communicate in English, both verbally and in writing
- Ability to clearly explain complex technology issues in layman’s terms
- Strong attention to detail
- Strong analytic curiosity and innovative problem-solving skills using a system thinking approach
- Demonstrable ability to work both independently and in a dynamic, cross-functional team structure
- Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization
- Experience with Databricks, Dataverse connectors, APIs, and Microsoft Azure
Skills
- CommCare
- Microsoft Power BI
- Microsoft SQL Server Azure
- GitHub
- Azure DevOps
- Agile software delivery practices
- Pair programming
- Code reviews
- Unit testing
- Integration testing
- Regression testing
- Databricks
- Dataverse connectors
- APIs
- Microsoft Azure
Location
- United Kingdom
- Kenya
Work Type
- Remote
- Full-time
Experience Level
- 3-6 years of experience
Education Level
- Bachelor's degree in computer science, Information Technology, or related discipline
Salary/Compensations
- £49,598 - £60,040/yr
About the Company
- The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
- Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities.
- The IT department provides end-to-end technology solutions for the organization, including Application Development, Integration and Management, Enterprise Architecture, User Experience, Quality Assurance & Testing, and overall Product Management.
- The METAL Unit supports Crisis Response, Recovery & Development (CRRD) in building a culture of strong data and evidence use through stewardship of the Data & Performance Ecosystem, and coordinates the piloting and uptake of innovative technology solutions across four pillars: Global METAL Practice, Technology for Programs, Regional METAL Support, and CRRD Data & Analytics.
Equal Opportunity
- All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability.
- In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.
- IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.
- IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.