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About the Role

Manage the digital platforms behind one of the world's leading humanitarian organizations, directly enabling the fundraising that funds life-saving programs for displaced communities across the globe. This is a high-impact, fast-paced role at the intersection of technology delivery, stakeholder engagement, and mission-driven purpose.

Responsibilities

Drive end-to-end program delivery, owning the full lifecycle of multiple concurrent MarTech initiatives from scope definition and roadmap planning through to launch and post-delivery review.
Develop and maintain detailed project plans, work breakdown structures, and product backlogs, ensuring delivery against time, budget, and quality targets.
Serve as Scrum Master for project and product teams, coaching on Agile principles, facilitating sprint planning, standups, retrospectives, and reviews, and proactively removing blockers.
Prepare clear, timely status reports covering scope, milestones, risks, and budget.
Communicate confidently with audiences from engineers to senior executives, tailoring messages appropriately.
Manage expectations and build trust across business and technology teams.
Oversee budget tracking and vendor invoicing for the portfolio.
Support cost estimation, validate expenditure, and contribute to the annual budget planning process.
Work with the team to define and track functional and technical requirements, document current and future state processes, and coordinate testing activities.
Partner closely with Business Analysts to ensure delivery is grounded in well-understood business needs.
Maintain risk registers and mitigation plans.
Surface issues early, escalate where needed, and keep the project leadership team ahead of potential blockers.
Partner with Product Managers to build out product and project roadmaps that reflect both business priorities and technical realities, contributing to a coherent long-term vision for the MarTech portfolio.

Requirements

3-6 years of experience in IT project or program management, ideally across e-commerce systems, donation platforms, website CMS, or other Marketing Technology.
A strong track record of delivering multiple concurrent projects on time and within budget.
Hands-on experience with Agile methodologies (Scrum, SAFe, or similar).
Experience using project management tools such as Jira or Monday.com.
Excellent stakeholder management and communication skills - comfortable engaging with a variety of project collaborators from developers to executives.
Strong analytical and problem-solving skills, with the ability to synthesize data and drive decision-making.
High levels of organization, initiative, and the ability to work independently in a distributed and fast-paced environment.
Experience with Fundraise Up, Springboard, Drupal, Salesforce, Pardot, Databricks.
Familiarity with non-profit fundraising, digital marketing, or supporter engagement processes.
Experience managing third-party vendors and project budgets.
Knowledge of SDLC methodologies (Waterfall and Agile).
Proficiency in Microsoft Excel, PowerPoint, and Visio for producing high-quality project artifacts.
A PMP, CSM, CSPO, or SAFe certification.
Experience working in international development, human rights, or a related field.
An understanding of payment processing platforms (Stripe, PayPal, etc.).

Skills

Agile methodologies (Scrum, SAFe)
Jira
Monday.com
Stakeholder management
Communication
Analytical skills
Problem-solving
Organization
Initiative
Independent work
Fundraise Up
Springboard
Drupal
Salesforce
Pardot
Databricks
Non-profit fundraising
Digital marketing
Supporter engagement
Vendor management
Budget management
SDLC methodologies (Waterfall and Agile)
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
PMP
CSM
CSPO
SAFe certification
International development
Human rights
Payment processing platforms (Stripe, PayPal)

Location

US
London
Remote

Work Type

Hybrid
Remote-first
Full-time
Part-time

Experience Level

3-6 years

Education Level

PMP, CSM, CSPO, or SAFe certification

Salary/Compensations

US Pay Range: $88,277 - $103,222/yr
UK Pay Range: £49,598 - £60,040/yr

Benefits

Standard office working environment
Hybrid model with one day per week in the office (unless the employee’s location is outside of NYC or London)
This role may require working remotely full or part time.
Some domestic or international travel depending on portfolio and project needs
UK-based candidates will need to work at a modified schedule of 12 PM - 8 PM at least 3 days a week.

About the Company

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.
A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.
If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Equal Opportunity

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.