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About the Role
As an IT Program Manager, you will manage the digital platforms behind a leading humanitarian organization, directly enabling fundraising for life-saving programs. This role is at the intersection of technology delivery, stakeholder engagement, and mission-driven purpose, working across a modern MarTech ecosystem.
Responsibilities
- Drive end-to-end program delivery, owning the full lifecycle of MarTech initiatives from scope definition to post-delivery review.
- Develop and maintain detailed project plans, work breakdown structures, and product backlogs.
- Serve as Scrum Master, coaching on Agile principles and facilitating sprint ceremonies.
- Prepare clear, timely status reports and communicate effectively with diverse audiences.
- Manage budgets and vendor invoicing, supporting cost estimation and annual budget planning.
- Lead business analysis activities, defining requirements and coordinating testing.
- Maintain risk registers and mitigation plans, escalating issues proactively.
- Partner with Product Managers to build product and project roadmaps.
Requirements
- 3-6 years of experience in IT project or program management, ideally across e-commerce systems, donation platforms, website CMS, or other Marketing Technology.
- Strong track record of delivering multiple concurrent projects on time and within budget.
- Hands-on experience with Agile methodologies (Scrum, SAFe, or similar).
- Experience using project management tools such as Jira or Monday.com.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving skills.
- High levels of organization, initiative, and ability to work independently.
Skills
- Agile methodologies
- Scrum
- SAFe
- Jira
- Monday.com
- Stakeholder management
- Communication
- Analytical skills
- Problem-solving
- Organization
- Initiative
- Fundraise Up
- Springboard
- Drupal
- Salesforce
- Pardot
- Databricks
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Visio
Location
- US
- London
- Remote
Work Type
- Hybrid
- Remote-first
- Full-time
- Part-time
Experience Level
- 3-6 years
Education Level
- PMP certification
- CSM certification
- CSPO certification
- SAFe certification
Salary/Compensations
- US Pay Range: $88,277 - $103,222/yr
- UK Pay Range: £49,598 - £60,040/yr
Benefits
- Standard office working environment
- Hybrid work model
- Remote work flexibility
- Some domestic or international travel
About the Company
- The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
- Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities.
- A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.
Equal Opportunity
- All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability.
- In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.
- IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.
- IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.