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About the Role

This role provides direction and assistance to meet assigned objectives, working within defined parameters to make decisions and resolve issues of moderate complexity. The position requires significant travel to customer sites, with over 60% expected within the home country and internationally.

Responsibilities

Pre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems.
Provide technical assistance and supervision to customers on installations.
Conduct on-site interpretation of data and technical instruction.
Provide management with complete and prompt information and reports regarding safety & project/service status, customer or equipment problems, and failures.
Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment.
Assist the quality team with root cause analysis and generate reports for equipment malfunction or failures to identify/analyse undesirable trends.
Complete site documentations such as weekly safety updates, installation checklists, pre-commissioning, and commissioning procedures.
Perform hands-on on-site parts replacement, testing, and verification of electrical equipment.
Adhere to company Health and Safety policies and work in a safe and best-practice manner.
Interface at upper management and peer levels of the organization both internally and externally in a clear and methodical manner.

Requirements

Fluent oral and written English and Japanese communication skills.
Electrical engineering bachelor’s or master’s degree from an accredited university or college.
Solid understanding of Power Electronics, Electric Circuit, Electric Power Systems, Medium Voltage, Harmonics, with good hands-on skill.
Experience with Programmable Logic Controllers.
Good literacy in at least one computer programming language.
Hands-on experience and knowledge of test instruments (Recorders, power Analysers, oscilloscopes, Insulation resistance, etc.).
Comfortable to sail on marine vessels if needed and remain offshore for defined number of days.
Willing to travel including distant in-country or aboard limited duration visits and with short notice.
Good understanding of Health and Safety, and risks / Hazards involved.

Skills

Power Electronics
Electric Circuit
Electric Power Systems
Medium Voltage
Harmonics
Programmable Logic Controllers
Computer programming
Test instruments
Interpersonal skills
Leadership skills
Teamwork
Analytical ability
Quality improvement ability

Location

Customer site

Work Type

Full-time
Travel required

Experience Level

Moderate complexity

Education Level

Bachelor's degree in Electrical Engineering
Master's degree in Electrical Engineering

About the Company

All resources, and logistics required to perform services and maintenance activities on customers' site/property.
These activities contribute to, maintain, repair and refurbish sold or existing products.
Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Accountable for the quality of own work.
Subject to direct operations supervision/prescribed work instructions/systems checking.
Executes within a well-defined operations framework.
There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.