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About the Role

Lead a talented accounting team, shape best practice, and play a key role in delivering accurate, high-quality service charge accounts across a varied property portfolio. This role offers the opportunity to manage and support a team of Service Charge Accountants, ensuring accounts are delivered accurately, deadlines are met, processes are followed, and the team is motivated and supported.

Responsibilities

Preparing service charge and RMC accounts, raising demands and completing bank reconciliations for a small portfolio of estates
Monitoring cashflow across your estates and identifying potential issues before they become problems
Managing a team of Service Charge Accountants, ensuring key milestones are completed accurately and on schedule
Holding regular team meetings and one-to-ones to support performance, development and engagement
Coaching, mentoring and training team members where needed
Allocating tasks effectively across the team
Carrying out internal reviews of service charge accounts in line with Review Matrices
Championing the Encore Way and setting a positive example for your team
Completing annual staff appraisals and probation reviews
Managing ground rent remittances to freeholders
Supporting budget reviews
Handling corporation tax administration
Working with the Service Charge Accounts Manager to improve systems, refine procedures and strengthen commercial awareness across the team

Requirements

ACCA, CIMA or ACA qualification, or be qualified by experience
Experience preparing year-end accounts
Experience working in an accountancy practice, desirable but not essential
At least 2 years’ managerial or supervisory experience
Experience using Qube Property Management software, advantageous but not essential as full training will be provided
Excellent time management, prioritisation and diary management skills
Strong team leadership skills, with the ability to motivate others and create a positive, can-do culture
Excellent numeracy and analytical skills, with confidence handling financial information
Clear and professional communication skills, both written and verbal
Strong IT skills, including proficiency in Microsoft Office, particularly Excel
Competence with mail merging
The ability to build strong working relationships across different teams and departments

Skills

Technical accounting expertise
People leadership
Problem-solving
Cross-team collaboration
Microsoft Office
Excel
Mail merging

Location

Cambridge
London
Manchester
Nottingham

Work Type

Hybrid working model

Experience Level

At least 2 years’ managerial or supervisory experience

Education Level

ACCA, CIMA or ACA qualification, or qualified by experience

Benefits

Extensive training and development
Growth opportunities
Competitive salary
Benefits
Positive workplace culture

About the Company

Encore makes residential property management feel personal, thoughtful, and seamless.
Mission: To deliver an outstanding experience for every customer, with genuine care at the heart of everything we do.
Treats each property as if it were our own.
Awarded Employer of the Year on many occasions.
Ambition: To be regarded as the most professional managing agent in the country.
Culture: Communication, collaboration, teamwork, and having fun.
Creates an inviting environment for people to be inspired, learn and flourish.