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About the Role
We are seeking a Revenue Operations & CRM Manager to own the systems, data, and process backbone of the revenue engine, including the CRM platform, pipeline data integrity, and forecasting/reporting infrastructure. This role is crucial for ensuring accurate, scalable revenue operations as the GPU estate and customer base grow.
Responsibilities
- Full administration of the CRM system (HubSpot) as the system of record for the full revenue lifecycle.
- Define and enforce data governance standards, including field definitions, pipeline stages, and deal hygiene rules.
- Evaluate, integrate, and manage supporting RevOps tools to provide full visibility into the revenue funnel.
- Design and continuously improve the quote-to-cash process across the commercial team.
- Own pipeline hygiene standards and drive adoption across the Commercial function.
- Identify and resolve process bottlenecks across the revenue cycle.
- Collaborate with Head of Contracts and Commercial Finance to operate efficient deal desks.
- Build and maintain forecasting methodology and pipeline coverage models suited to long-cycle, high-value GPU capacity and colocation deals.
- Build dashboards and reports giving leadership real-time visibility into pipeline health, forecast accuracy, and revenue trends.
- Provide self-serve reporting to reduce ad hoc data requests from leadership.
- Integrate CRM with billing and finance systems to remove manual reconciliation.
- Train and drive CRM/process adoption across the commercial team.
- Serve as the operational liaison to Finance/FP&A for monthly and quarterly revenue reporting inputs.
Requirements
- 5+ years of experience in Revenue Operations, Sales Operations, or Business Operations.
- Deep, hands-on CRM administration experience (HubSpot strongly preferred), not just usage as an end-user.
- Experience in B2B technology, cloud/infrastructure, data center, or other complex, long-sales-cycle enterprise environments.
- Exposure to GPU cloud, neocloud, or HPC commercial models is a plus.
- Strong command of forecasting methodology, pipeline management, and revenue analytics.
- Fluency in BI/reporting tools (Power BI, Tableau, or equivalent).
- Working knowledge of usage-based/consumption billing models.
- Strong process-design instincts and comfort driving adoption across a small, senior commercial team.
Skills
- HubSpot administration
- Data governance
- RevOps tools integration
- Quote-to-cash process design
- Pipeline management
- Forecasting methodology
- BI/reporting tools (Power BI, Tableau, or equivalent)
- Usage-based/consumption billing models
Location
- Remote
Work Type
- Full-time
- Remote
Experience Level
- 5+ years
Education Level
- Bachelor's degree in Business, Finance, Economics, or a related field
Benefits
- Hardware wish fulfillment
- Regular wellbeing initiatives
- Opportunities to shape company processes and culture
About the Company
- We are working towards the future of HPC, focusing on sustainable building methods for data centers, cooling concepts, and software solutions for accelerated compute.
- At Northern Data, the best idea counts, not the hierarchy.
- You will have the opportunity to make a significant impact by implementing new departments, optimizing processes, and shaping the culture.
- We partner with the best, providing a knowledge and time advantage for career growth and customer benefit.
- Sustainability is core to Northern Data; we actively work on the carbon neutrality of datacenters worldwide.
- We offer flexible remote work with an international and virtual team.
- Our wellness initiatives promote wellbeing, diversity, and inclusion, ensuring a supportive environment for our global team.