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About the Role
As the Data Director for EU expansion, you will lead the Data team and shape the product strategy for Monzo's growth across Europe. This involves entering new markets, understanding customer needs, and achieving product-market fit. You will work closely with EU and global leadership, contributing to the EU Tech Leadership team and global data strategy. The role requires embracing ambiguity and applying analytical rigor and commercial judgment to decisions made with incomplete data.
Responsibilities
- Own the full learning loop for EU expansion and co-own the product development loop with EU Leadership, Product, and Engineering.
- Frame questions, define success metrics, and build systems to answer them in new markets.
- Act as a senior voice on the EU Tech Leadership team, reframing complex problems and quantifying trade-offs between customer and business value.
- Shape product and commercial strategy by deciding where Monzo should invest in new European markets, sizing opportunities, and identifying product-market fit.
- Utilize commercial judgment to navigate ambiguity in new market development, influencing pricing, positioning, and growth levers.
- Integrate Data into strategy early to shape priorities.
- Set the data strategy for the EU and establish foundational elements for new markets, including event logging, metrics, experiments, and forecasts.
- Lead the goal-setting process for EU Expansion, defining metrics and targets in partnership with Finance.
- Represent Data at the ExCo level, fostering a shared understanding of metrics and analytical reasoning to drive EU strategy.
- Drive cross-collective collaboration by identifying high-leverage connections across business areas.
- Build, grow, and retain a high-performing, full-stack Data team where members share accountability for product and business outcomes.
- Raise the performance bar, develop future Data leaders, and model an inclusive, high-craft Data culture.
Requirements
- Excitement for Monzo's mission and expanding into Europe.
- Strategic data leadership experience at Director level or above.
- Experience building or scaling a data function in a new market, product line, or business from an early stage.
- Comfortable transitioning between detailed metrics, data architecture, customer strategy, commercial outcomes, and product-market fit.
- Willingness to be an opinionated voice and reframe trade-offs.
- Experience leading company-wide or division-wide goal-setting, defining high-clarity metrics, and setting targets.
- Experience partnering closely with Finance.
- Proven ability to change organizational decision-making processes.
- Experience with cross-collective collaboration connecting different business areas.
- Empathetic people leadership experience, including growing full-stack Data teams with individual contributors and managers.
- Experience representing Data at ExCo and to C-level peers.
- Knowledge of attracting, developing, and retaining top talent.
Skills
- Data-driven decision making
- Product strategy
- Commercial judgment
- Analytical rigor
- Data architecture
- Customer strategy
- Goal-setting
- Metric definition
- Experiment design
- Forecasting
- Team leadership
- Talent development
- Cross-functional collaboration
Location
- London
- Barcelona
- UK Remote
Work Type
- Remote
- Hybrid
Experience Level
- Director level or above
- Senior
Salary/Compensations
- £150,900 to £204,100
Benefits
- Stock options
- Visa sponsorship
- Relocation assistance
- Flexible working hours
- Learning budget of £1,000 a year
- Macbooks provided
- Home office setup support
About the Company
- Monzo is on a mission to make money work for everyone, moving away from traditional banking complexities.
- The company has grown significantly over 10 years, offering personal and business accounts, joint accounts, accounts for 16-17 year olds, kids accounts, credit cards, savings, investments, and pensions in the UK.
- Monzo focuses on solving problems and changing lives through innovative features like hot coral cards and get-paid-early, alongside financial education and award-winning customer service.
- The Data Discipline is integral to Monzo's operations, supporting data-driven decision-making across customer understanding, product development, risk management, and sustainable growth.
- Data practitioners work in cross-functional squads, embedded within product areas, influencing strategy and sharing accountability for outcomes.
- The EU Data team is building Monzo's European presence from the ground up, entering new markets and adapting products to local customer needs.
Equal Opportunity
- Monzo is committed to diversity and inclusion, fostering an inclusive environment for all employees.
- All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
- Applicants are encouraged to use their preferred name during the application process.