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About the Role
The MK Core PMO team designs and improves operational mechanisms within Mercari's product organization, aiming to build a robust foundation that enables multiple product and engineering organizations to consistently achieve results. This role involves addressing challenges within the marketplace business and collaborating with other organizations to develop mechanisms and best practices applicable across the Mercari Group.
Responsibilities
- Identify and drive solutions for organizational operational challenges within the Product organization, from planning and implementation to adoption and continuous improvement.
- Design and enhance reporting processes and operational infrastructure to visualize product development status and key decisions.
- Organize and optimize internal communication pathways, including overall meetings, important discussions, and documentation.
- Build onboarding processes and knowledge-sharing mechanisms for members of the Product organization.
- Verify the effectiveness of initiatives through both qualitative and quantitative analysis, and disseminate insights as reusable processes and best practices.
- Promote efficiency and advancement in organizational operations and knowledge management using AI.
Requirements
- Experience in Product Management, Product Operations, Program Management, or equivalent practical experience.
- Experience in improving organization and business processes within a product organization.
- Ability to structure ambiguous and complex issues and translate them into concrete measures and mechanisms.
- Experience in building consensus and driving initiatives with stakeholders from multiple roles and organizations, including Product and Engineering.
- Ability to organize information and points using documents and communicate them clearly.
- Experience in improving business processes using generative AI.
- Experience in planning, developing, and operating proprietary products.
- Experience driving cross-organizational improvement projects and transformations involving multiple roles such as Product, Engineering, and Designer.
- Experience identifying organizational issues and verifying the effectiveness of measures using data and qualitative feedback.
Skills
- Japanese: Native level
- English: Not particularly required. Ideally B1 or higher.
Location
- Roppongi
Work Type
- Full-time
- Flextime (no core time, no flexible time)
Experience Level
- Mid-level
About the Company
- The Mercari Group aims to create a richer society by circulating all kinds of value and expanding the possibilities for everyone.
- Founded in 2013 from a challenge identified during the founder's world trip, Mercari is a marketplace app.
- We believe that by circulating all forms of value, not just physical goods or money, we can enable everyone to achieve their goals and increase their options for contributing to people and society.
- We connect people worldwide through the power of technology to realize a world where everyone's potential can be realized.
- Learn more about the Mercari Group's vision in the Mercari Culture Doc.
Equal Opportunity
- Mercari aims to realize a society where individuals can freely create value without their potential being limited by their background.
- Inclusion & Diversity is essential for Mercari to achieve its mission.
- We are committed to eliminating all discrimination based on age, gender, sexual orientation, race, religion, physical ability, or any other characteristic in our recruitment activities, ensuring that individuals from diverse backgrounds who resonate with Mercari's mission and values can join us.
- Please review our I&D statement for more details.