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About the Role
As a sales professional at a hearing aid specialty store, you will provide hearing aid consultations to customers experiencing hearing difficulties. You will offer long-term, personalized support after purchase, fostering lasting relationships.
Responsibilities
- Conduct detailed consultations regarding hearing conditions and hearing aid preferences.
- Select and adjust hearing aids based on consultation findings and hearing status.
- Provide after-sales follow-up, including regular adjustments and ongoing customer support.
Requirements
- Must have customer service and sales experience (part-time experience not accepted).
- Must have sales experience.
- Customer service and sales experience in an optical or hearing aid store is preferred.
- A valid driver's license is a plus.
Skills
- Hearing aid consultation
- Product selection and adjustment
- After-sales support
- Customer relationship building
Location
- Headquarters and all national stores
Work Type
- Full-time
Experience Level
- Entry-level to Mid-level
Education Level
- Company will fully cover costs for "Certified Hearing Aid Specialist" qualification.
Benefits
- Annual holidays of 125 days (including New Year's and summer holidays).
- Company fully covers costs for "Certified Hearing Aid Specialist" qualification.
- Regular training provided by the education department.
- Average monthly overtime is less than 10 hours (3.1 hours/month in FY2023).
About the Company
- Operates hearing aid specialty stores, handling major global brands like Widex and Signia.
- The demand for hearing aids is expanding in Japan due to an aging population.