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About the Role
As a Business Analyst on a 12-month maximum term contract, you will transform business needs into practical, fit-for-purpose solutions within Australia's payments ecosystem. You will assess business situations, understand stakeholder needs, and analyze the impact of proposed changes on systems, processes, data, and customers. Collaborating with internal teams and external clients, you will facilitate discovery, define and manage requirements, and support initiatives throughout their lifecycle, enabling informed decision-making and risk management.
Responsibilities
- Gather requirements throughout the delivery and operational lifecycle, including scope definition, elicitation, analysis, documentation, and prioritization.
- Model business processes and identify opportunities for improvement.
- Conduct data modeling and mapping for detailed analysis and solution design.
- Identify risks, issues, and benefits of solutions and outline business impacts.
- Validate systems, products, platforms, and services against requirements, goals, metrics, and targets.
- Identify, analyze, and engage stakeholders to influence decisions and actions, manage resolutions, and implement engagement plans.
- Simplify information and translate technical jargon for non-technical audiences.
- Support the testing and implementation of solutions.
- Support business transitions and establish change and improvements.
- Create and maintain documentation for projects, processes, and operations.
Requirements
- A bachelor degree or equivalent.
- 3-5 years of experience working as a Business Analyst.
- Business analysis experience across the delivery lifecycle, including requirements elicitation, analysis, documentation, prioritization, and traceability.
- Knowledge of payments technology, IT systems, and the financial services industry.
- Experience working directly with external enterprise customers and vendors, building relationships and progressing complex requirements or issues.
- Excellent written and verbal communication skills, including facilitation, stakeholder influence, and simplifying technical information.
- Experience modeling business processes and data, identifying improvement opportunities, and using analysis for business decisions.
- Experience supporting solution validation, user acceptance testing, and implementation, including developing or reviewing test scenarios.
- Confidence in identifying risks, issues, and dependencies, assessing business impact, and developing stakeholder responses.
- Familiarity with Agile and Waterfall delivery practices and tools like Jira.
- A collaborative and adaptable approach when working through ambiguity and changing priorities.
Skills
- Business Analysis
- Requirements Elicitation
- Requirements Documentation
- Requirements Prioritization
- Requirements Traceability
- Process Modeling
- Data Modeling
- Data Mapping
- Risk Assessment
- Issue Management
- Stakeholder Engagement
- Communication Skills
- Facilitation
- Influencing
- Technical Communication
- Solution Validation
- User Acceptance Testing (UAT)
- Agile Methodologies
- Waterfall Methodologies
- Jira
Location
- Australia
Work Type
- 12 month max term contract
- Full-time
Experience Level
- 3-5 years
Education Level
- Bachelor degree or equivalent
About the Company
- AP+ is a connected team with the purpose of uniting people and technology to power better experiences.
- The company values are: lead with heart, learn for tomorrow and live our legacy.
- AP+ believes in the power of passion, pride and purpose, driven by a shared mission to make a difference in the world of payments.
Equal Opportunity
- We want to remove all barriers to inclusion.
- If you need advice or support with your application, please contact recruitment@auspayplus.com.au.
- We also encourage you to let us know your pronouns at any point during the recruitment process.
- AP+ is not partnering with recruitment agencies for this role.