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About the Role
A unique hybrid Field Services Expert role combining technical field engineering services with clinical applications support, supporting a portfolio of pathology laboratory diagnostic systems across the NSW/ACT region.
Responsibilities
- Visiting customer sites across NSW/ACT which include public/private hospitals and laboratories.
- Perform installations, preventative maintenance, upgrades and corrective services.
- Deliver application training, workflow optimisation and ongoing customer support.
- Build strong customer relationships to improve system performance and patient outcomes.
- Work closely with internal teams and share customer insights to support product improvements.
- Adhere to all EHS and compliance requirements.
Requirements
- Trade qualified or university trained.
- Happy to work autonomously when trained.
- Hold an unrestricted driver’s licence.
- Able to travel across state, interstate and overseas.
- Able to provide evidence of your permanent work rights in Australia.
Skills
- Electrical background
- Biomedical background
- Technical field engineering services
- Clinical applications support
Location
- NSW/ACT region
Work Type
- Hybrid
Experience Level
- Entry Level
Education Level
- Trade qualified
- University trained
About the Company
- A team of more than 71,000 highly dedicated Healthineers in more than 70 countries.
- A leader in medical technology, constantly pushing the boundaries to create better outcomes and experiences for patients.
- Portfolio is crucial for clinical decision-making and treatment pathways.
Equal Opportunity
- As an equal opportunity employer, we welcome applications from individuals with disabilities.