Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this アシスタントストアマネージャー（COS 青山店） role.
Rezi rewrites your resume against H&M Group's job description. Free.
Tailor your resume to this アシスタントストアマネージャー（COS 青山店） role.
Rezi rewrites your resume against H&M Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the アシスタントストアマネージャー（COS 青山店） posting at H&M Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the アシスタントストアマネージャー（COS 青山店） posting at H&M Group — free, in seconds.
About the Role
As an Assistant Store Manager, you will lead the improvement of sales and store performance, and the delivery of excellent customer experiences. You will work closely with the Store Manager to lead and motivate the team on the shop floor, generating solid sales results while delivering the COS brand experience to customers through excellent service, styling, and product presentation. You will contribute to building a high-performing team by leading sales yourself and coaching and developing sales advisors, driven by a passion for fashion and retail. You will also support the Store Manager in daily store operations and people management, and take on the Store Manager's role as needed.
Responsibilities
- Lead sales performance and ensure the team achieves and exceeds sales targets.
- Provide direct customer service on the shop floor, acting as a role model for the team through expert advice on styling and products.
- Analyze sales results and key retail KPIs to identify opportunities for store performance improvement.
- Lead, coach, and motivate sales advisors to maximize individual and team performance.
- Deliver high customer service and instill a strong sales mindset and commercial perspective throughout the team.
- Support recruitment, onboarding, and training of new team members.
- Identify potential future leaders and support the growth and development of team members.
- Collaborate with the Store Manager to support daily store operations and people management.
- Ensure COS standards are consistently maintained in sales, service, product presentation, and store operations.
- Assume the Store Manager's responsibilities as needed to ensure continuity in store leadership and performance.
Requirements
- Minimum of 2 years of management experience in fashion retail.
- Proven track record in driving sales and achieving sales targets.
- Solid knowledge of fashion retail store operations, customer service, and store standards.
- Excellent leadership and people management skills to coach, motivate, and lead a team.
- Passion for fashion and a commitment to delivering excellent customer experiences.
- Strong communication skills to provide clear direction and constructive feedback.
- Adaptability to respond flexibly and effectively to changing priorities and customer needs.
- Availability to work shifts, including evenings, weekends, and holidays.
Skills
- Sales
- Customer Service
- Styling
- Product Presentation
- Leadership
- People Management
- Coaching
- Mentoring
- Sales Analysis
- Retail Operations
- Communication
- Adaptability
Location
- Japan
Work Type
- Full-time
Experience Level
- 2+ years management experience in fashion retail
Benefits
- 25% employee discount on all H&M Group brands (in-store and online)
- H&M Incentive Program (HIP)
- Commuting allowance (up to company limits)
- Uniform allowance (twice a year)
- Paid time off
- Volunteer benefits
- Store incentives
- Opportunity to work in a global environment
About the Company
- COS is part of the H&M Group.
- H&M Group values inclusion and diversity, striving to create an environment where everyone can work fairly.
- We believe that a diverse team, with people from different backgrounds, experiences, and values, builds a stronger team.
- Diversity fosters new ideas and creative thinking, leading to better problem-solving and deeper connections with colleagues and customers worldwide.
- H&M Group values diversity at all stages of the recruitment process.
- We aim to grow with talent that reflects the diverse values of the communities in which we operate.
Equal Opportunity
- H&M Group is committed to inclusion and diversity.
- We strive to create an environment where everyone can work fairly.
- We believe that a diverse team builds a stronger team.
- Diversity fosters new ideas, creative thinking, and better problem-solving.
- Diversity leads to deeper connections with colleagues and customers.
- H&M Group values diversity at all stages of the recruitment process.
- We aim to grow with talent that reflects the diverse values of the communities in which we operate.