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About the Role
Our Seasonal Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO. If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.
Responsibilities
- Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
- Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
- Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
- Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
- Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
- Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be
Requirements
- A genuine love for Urban Outfitters
- Confidence in expressing your personal style and creativity
- A people-first mindset, you enjoy meeting and helping others
- A collaborative attitude and positive energy
- Comfort in a fast-moving, ever-changing environment
- Flexibility with scheduling (nights, weekends, holidays)
- Experience in retail or customer service is a plus, but not required
Location
- 320 W. 2nd St., Austin, Texas, 78701 United States
Work Type
- Seasonal
Salary/Compensations
- Starting from USD $11.57/Hr.
Benefits
- Medical
- Dental
- Vision
- PTO
- Generous employee discounts
- Retirement savings
About the Company
- URBN celebrates diversity and is committed to creating an inclusive environment for all employees.
- We believe strongly in fostering a safe, fair and respectful work environment.
- To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Equal Opportunity
- URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.