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About the Role
Join Markets and Securities Services Information Technology (IT) as Regional Head of electronic Trading (eTrading) Infrastructure Engineering in Toronto, Canada. This role owns the regional infrastructure engineering capability supporting latency-sensitive and collocated electronic trading platforms. You will manage two infrastructure engineers while staying hands-on across data center compute, Linux, server hardware, network switching, and exchange connectivity. You will take end-to-end accountability for the regional infrastructure delivery pipeline aligned to agreed business priorities, alongside operational service performance and the regional risk and control agenda. Success means resilient, secure, and cost-effective services, strong control outcomes, and well-governed delivery across collocated data centers and exchange-facing infrastructure.
Responsibilities
- Oversee and develop two infrastructure engineers, setting objectives, allocating work, and building succession and capability plans
- Own the regional delivery pipeline and roadmap, translating business priorities into committed plans, milestones, and measurable outcomes while managing dependencies and trade-offs
- Manage the regional infrastructure budget, forecasts, and investment cases, controlling capital and operating expenditure and supplier and hardware lifecycle decisions
- Govern service availability, capacity, resilience, and support readiness, coordinating incident, problem, change, and recovery through to permanent remediation
- Own the regional risk and control environment, including technology risk assessment, audit and regulatory actions, security and firmware compliance, evidence quality, and timely issue closure
- Design, build, configure, and troubleshoot infrastructure across collocated and enterprise data centers including Linux platforms, physical servers, network switches, cabling, out-of-band management, and low-latency connectivity
- Define and maintain regional reference architectures, engineering standards, design blueprints, build patterns, and operational procedures aligned with global strategy
- Build repeatable infrastructure delivery and validation pipelines using Infrastructure as Code (IaC) and automated testing, contributing production-quality Java and Ansible code
Requirements
- Bring substantial hands-on experience in infrastructure, network, or compute engineering with accountability for regional or business-critical services
- Manage a small engineering team, establishing priorities, assuring delivery, and developing technical capability
- Own budgets, forecasts, vendors, operational performance, and technology risk and control obligations
- Apply Behavior-Driven Development (BDD) and Test-Driven Development (TDD) to infrastructure and network engineering using repeatable lab and pre-production validation
- Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.
Skills
- Linux
- enterprise server hardware
- data center and colocation environments
- network switches
- physical infrastructure lifecycle management
- low-latency networking
- Transmission Control Protocol and Internet Protocol (TCP/IP)
- routing and switching
- multicast
- packet capture analysis
- exchange or market data connectivity
- continuous integration and continuous delivery (CI/CD) workflows
- automated, version-controlled infrastructure delivery
- Network Development and Operations (NetDevOps)
- Java
- Ansible
- Infrastructure as Code (IaC)
- Python
Location
- Toronto, Canada
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Access to tailored professional development opportunities
- Competitive pay and benefits package
- Robust Wellness Hub
- Welcoming and inclusive work environment
- Empowerment to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy
- Generous matching gift program
- Comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
About the Company
- HSBC is one of the largest banking and financial services organizations in the world.
- Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.
- In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.
- Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.
- We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.