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About the Role

The Development Associate is a full-time, early-career position reporting to the Development Manager. This role supports plans to maximize contributed revenue and maintains a database of supporters. Duties include managing membership programs, assisting with donor cultivation and stewardship, and performing key operational tasks within the Development Department.

Responsibilities

Assist with the creation, implementation, and management of development plans for individual membership campaigns.
Contribute to the development and implementation of new engagement opportunities for current and prospective donors.
Process gifts, acknowledgments, and pledge billing, ensuring timely and accurate acknowledgement of all gifts and associated incentives.
Maintain a working knowledge of the Patron Manager database, updating and recording donor information.
Serve as the primary internal point of contact for the O'Neill's database, ensuring its accuracy, cleanliness, and continuity.
Maintain standard operating procedure documentation for development processes and data.
Maintain donation reports and reconcile with the Business Office monthly.
Act as the Development Office liaison with Salesforce/Patron Manager, including implementing feature updates.
Create and develop relationships with O'Neill donors and in the broader community.
Provide professional communications and customer service to donors and guests regarding development inquiries.
Assist with the creation of content and coordinate the distribution of fundraising appeals.
Prepare data for appeals, ensuring accuracy and integrity.
Create, maintain, and execute queries and reports to track fundraising progress.
Mine, manipulate, and merge data from nonconforming data sets.
Conduct prospect research to support prospect/donor visits and cultivation.
Perform other duties as assigned.

Requirements

1-2 years of experience in an office setting.
Experience in fundraising or fundraising operations adjacent is desired.
Excellent customer service skills and ability to interact with a broad spectrum of O'Neill patrons.
Experience with CRM or database systems is strongly desired.
Advanced expertise with Excel and HTML is a plus.
Exceptional attention to detail.
Superior writing and organizational skills.
Sense of humor.
Ability to work independently with minimal oversight.
Ability to meaningfully collaborate and generate ideas.
Ability to juggle multiple projects and prioritize accordingly.
Comfortable taking initiative.
Positive, friendly, and approachable demeanor.
Passion for theater and knowledge of the theatre landscape.
Submit a cover letter, resume, and contact information for at least two references.
Name all attached files with the format 'Last Name, First Name-Document'.

Skills

CRM or database systems
Salesforce/PatronManager
Excel
HTML

Location

Waterford, Connecticut

Work Type

Full-time

Experience Level

Early career
1-2 years

Salary/Compensations

$38,000-$40,000/year

About the Company

The O’Neill National Medal of the Arts and Two-Time Tony Award Winning Eugene O’Neill Theater Center is the country’s preeminent organization dedicated to the development of new works and new voices for the stage.
From its 11-acre campus in Waterford, Connecticut, the O’Neill has been home to more than 1,000 new works for the stage and thousands more emerging artists.
O’Neill programs include the National Playwrights Conference, National Music Theater Conference, National Critics Institute, National Puppetry Conference, Cabaret & Performance Conference, The Young Playwrights Festival, and the National Theater Institute.
The O’Neill is committed to diversifying the future of the American theater through the stories we tell, the artists telling those stories, the staff supporting our work, and the audiences in our theaters.
We strive to cultivate a healthy and diverse community that recognizes the value of each individual and helps foster safety, civility, and respect for all people.

Equal Opportunity

The Eugene O'Neill Theater Center is committed to be an equal-opportunity employer.
The O'Neill aims to foster a diverse culture that is inclusive of race, ethnicity, culture, age, gender, sexual orientation, gender identity, ability, national origin, veteran status, socioeconomic class, religion, professional status, and the intersections thereof.
If you believe that you could excel in this role, we encourage you to apply.