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About the Role

Tomlinson's Feed is seeking Delivery Associates to join their family. This role is crucial for ensuring timely deliveries and providing excellent customer service, contributing to the company's reputation as a local leader in pet nutrition.

Responsibilities

• Load, transport, and deliver items to guests or businesses in a timely manner.
• Review orders before delivery to ensure they are complete and accurate.
• Load and unload items into vehicle in a safe and appropriate manner so that product will not be damaged during the delivery process.
• Provide excellent customer service, answering questions, and handle complaints from guests.
• Adhere to assigned routes and follow time schedules.
• Abide by all transportation laws and maintain a safe driving record.
• Work with dispatching team to resolve problems including order accuracy, and guest communication if needed (wrong address, gate code, etc.)
• Train new drivers as needed (demo loading procedures, using OnFleet, ride-along, etc.)
• Complete training courses to build product knowledge and stay up to date on new promos, products, and procedures.
• Assist in-store between delivery runs.

Requirements

• Delivery experience is a plus, but not required.
• A positive attitude and eagerness to help others is required.
• Must be at least 18 years of age.
• Must have a clean driving record.
• Must have access to an insured vehicle which can be used for delivery.
• Must have up to date car registration.
• Must have a smartphone with the ability to use our delivery app to navigate.
• Must be able to lift and carry up to 50 pounds on a regular basis in order to pick and deliver orders.

Work Type

• W-2 positions
• full-time

Experience Level

• Entry Level

Salary/Compensations

• $15 per hour starting rate
• Mileage reimbursement of 76 cents per mile driven
• Average earnings between $20 - $25/hour with mileage reimbursement

Benefits

• Health insurance
• Paid time off
• Paid holidays
• Employer-matched 401(k)

About the Company

• Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service.
• Winner of the Austin Chronicle’s “Best of Austin” for eleven years running.
• Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets.
• The local leader for healthy, natural pet nutrition.