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About the Role
Provide guidance, support, and therapeutic follow-up to enable clients to effectively utilize coping skills and resources throughout their time in the Partial Hospitalization Program (PHP) to successfully complete and transition into lower levels of care.
Responsibilities
- Ensure client adherence to program expectations and active engagement in PHP programming through case management and therapeutic support.
- Provide case management sessions, check-ins, and crisis support aligned with clients' Clinical Wellness Plan.
- Conduct case management sessions including goal planning, support in developing a daily sober routine, attending appointments, developing a sober network, and creating an after-care plan based on clinical recommendation.
- Utilize knowledge of local clinical, medical, and community supports to help clients engage in resources for overall well-being, clinical wellness, and long-term recovery.
- Maintain up-to-date knowledge of local resources.
- Communicate weekly with family and community providers via meetings, phone calls, and emails as a direct treatment team member.
- Address day-to-day client needs using trauma-responsive interventions while maintaining a calm, welcoming, and professional demeanor.
- Prepare for new admissions by ensuring welcome materials are in place and rooms are clean and orderly.
- Complete the admissions process, including greeting clients and families and completing necessary forms.
- Orient new clients to the facility, programs, and services.
- Immediately communicate any behavioral problems or safety concerns to the Manager and Counselors.
- Facilitate program groups and other activities as directed.
- Aid other team members as necessary to ensure clients receive an unsurpassed level of service.
- Directly manage the scheduling of PHP clients in collaboration with the treatment team and OPS Administrative Assistant.
- Help clients identify sponsorship opportunities.
- Assist with arranging transportation for residents as needed.
- Counsel clients individually and in group sessions to assist them in achieving wellness plan goals.
- Monitor client condition to evaluate therapy success and adapt treatment as needed.
- Support the completion of FMLA, unemployment benefits, and/or disability paperwork.
- Refer clients to the appropriate level of care and assist clients and families during transitions.
- Facilitate crisis interventions when necessary.
- Assist clients in facilitating a smooth transition back to work, home, or school while carrying out recommended continuing care plans.
- Function in a peer support role.
- Collaborate with clients' collateral supports to meet unique needs.
- Keep the treatment team informed of client updates and pertinent information.
- Prepare and maintain reports and case histories in Aura and Salesforce using proper documentation techniques.
- Collaborate with Continuing Care, CIT, Recovery Coaching, and Alumni departments to ensure continuity of care.
- Develop, foster, and maintain relationships with alumni.
Requirements
- Associate or Bachelor's Degree related to the healthcare field (e.g., Social Work, Psychology, DARC program).
- An active CASAC-T or higher is required.
- Minimum of two (2) years of case management experience supporting individuals with co-occurring mental health and substance use disorders.
- Experience navigating substance use treatment systems, recovery resources, and community-based services is strongly preferred.
Skills
- Case management
- Therapeutic support
- Crisis intervention
- Trauma-responsive interventions
- Documentation
- Collaboration
- Communication
- Peer support
Location
- Huntington, NY
Work Type
- Full-time
Experience Level
- Minimum two (2) years of case management experience
Education Level
- Associate or Bachelor's Degree related to the healthcare field
- CASAC-T or higher
Salary/Compensations
- $24.00 - $28.85 per hour
Benefits
- Comprehensive benefit package
- Paid Time Off (increases after 1 year)
- Paid holidays including a Multicultural Holiday
- 401(k) with employer matching
- Professional Development and Training
- Free meals while working on the Canaan campus
- Monthly $75.00 wellness reimbursement
About the Company
- Mountainside Treatment Center is a dynamic, fast-paced, and growing recovery facility that values innovation and provides Best in Class service.
- Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction.
- Accredited by The Joint Commission and CARF for its high standards of care.
- We believe that every employee plays a vital role in our success.
Equal Opportunity
- Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.