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About the Role
General Atlantic is seeking a skilled Receptionist to join our New York City office team. This role will collaborate with current receptionists to ensure seamless service for all guests. This is a temporary to permanent position.
Responsibilities
- Answer telephone calls and direct callers to the appropriate department/associates.
- Coordinate conference room reservations, proactively reviewing meeting calendars to address conflicts.
- Order catering and assist with food & beverage setup and removal.
- Monitor and reset meeting rooms for back-to-back meetings.
- Initiate audio visual meetings and dial in Zoom meetings as needed.
- Greet guests, providing excellent hospitality and addressing their needs.
- Reserve guest offices for visiting employees from other General Atlantic offices.
- Respond to guest suggestions, concerns, and complaints professionally, escalating to management as needed.
- Work hours are 8:00 am – 5:00 pm, Monday through Friday, with flexibility for overtime.
Requirements
- 3+ years of reception experience.
- Excellent communication skills, written and oral, for articulating with customers, management, and staff.
- Comfortable using Outlook, Excel, Box, and Zoom systems.
- Highly analytical with strong intuition; able to think and react quickly.
- Strong project management skills including time management, pattern recognition, prioritization, and strong judgment.
- Ability to work well under pressure without compromising quality.
- Strong attention to detail, exceptional follow-through, and consistent delivery of results.
- Ability to work independently and proactively in a high-performing global organization.
- Highly collaborative and capable of working effectively cross-functionally.
- Demonstrated maturity and professional presence, comfortable interacting with senior executives.
- Highly motivated, inquisitive, and positive can-do attitude.
Skills
- Outlook
- Excel
- Box
- Zoom
- Communication
- Project Management
- Time Management
- Pattern Recognition
- Prioritization
- Judgment
- Attention to Detail
- Follow Through
Location
- New York City
Work Type
- Temporary to permanent
- In office
- Full-time
Experience Level
- 3+ years of reception experience
Salary/Compensations
- $60,000-90,000
Benefits
- Medical insurance
- Retirement savings contributions
- Mental and physical health resources
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with employer matching
- Professional development opportunities and ongoing training
- Annual discretionary bonuses
- Long-term incentive programs
About the Company
- General Atlantic is a leading global investor with over four and a half decades of experience supporting more than 885 companies.
- Established in 1980, the firm partners with visionary founders and investors to build dynamic businesses and create lasting value.
- The firm combines a collaborative global approach, sector-specific expertise, a long-term investment horizon, and a deep understanding of growth drivers.
- It leverages patient capital, operational expertise, and a global platform to support Growth Equity, Infrastructure, and Strategic Solutions.
- General Atlantic manages approximately $126 billion in assets under management as of March 31, 2026, with over 900 professionals in 20 countries across five regions.
Equal Opportunity
- General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.