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About the Role

Mercury is seeking a Lead Compliance Risk Manager to be the primary compliance advisor for the company's AI products. This new, high-visibility role will shape how Mercury builds, governs, and explains its AI initiatives to partners and regulators, ensuring compliance-by-design from concept through launch and scale. The role involves defining the AI governance framework and partnering closely with Product, Engineering, Risk, Data, Legal, and Operations.

Responsibilities

Serve as the subject matter expert and primary compliance advisor for Mercury's AI and agentic products.
Work closely with cross-functional risk and product teams to bring Mercury's AI products to market in compliance with obligations.
Ensure all processes and products comply with applicable rules and regulations, staying updated on changes.
Support new product launches by scoping, defining, and communicating product and compliance requirements.
Work cross-functionally to drive remediation efforts for products within scope.
Support the compliance function in defining and achieving departmental initiatives, maintaining policies, developing documentation, and liaising with auditors.
Mentor and provide strategic guidance to compliance colleagues as AI capabilities spread.
Contribute to building a strong culture of compliance across Mercury.
Work closely with the Risk team as Compliance’s AI product expert to contribute product-level guidance to AI governance updates.
Advise product and engineering teams throughout the product lifecycle to ensure AI products are compliant-by-design.
Identify, assess, and document compliance risks specific to AI and agentic systems and design mitigation strategies.
Define the compliance requirements for the platforms AI is built on.
Establish and refine AI-specific compliance standards for the department.
Monitor regulatory, supervisory, and industry developments relevant to AI in financial services and drive implementation of required changes.
Own and oversee multiple concurrent high-impact AI compliance workstreams.
Support remediation efforts for products within scope, including root cause analysis and corrective action planning.
Partner with executive leadership, partner bank compliance teams, and external advisors to guide high-level decisions on AI direction.
Contribute to the broader Compliance function by supporting policy development, documentation standards, audit preparation, and examiner interactions.
Help build and reinforce a strong culture of compliance across Mercury through collaboration, education, and influence.

Requirements

8+ years of experience in a compliance advisory, product compliance, or regulatory risk role, ideally within fintech or financial services, with a track record of being the recognized authority in your domain.
Demonstrated experience advising on AI, machine learning, or model-driven products in a regulated environment—or comparable experience standing up a new compliance domain where no playbook existed.
Working knowledge of the regulatory and supervisory framework relevant to AI in banking.
Familiarity with emerging AI-specific regimes and frameworks and the ability to form a practical view on their application.
Technical fluency to engage credibly with engineers on model behavior, evaluation and testing, agent permissioning and tool scoping, logging and observability, and data access controls.
Deep experience partnering with product and engineering teams on regulatory and compliance matters across the product lifecycle.
Proven ability to own highly ambiguous, large-scale compliance problems and to create and execute a strategy to address them.
Experience designing compliance frameworks that span multiple product lines or departments, and improving systems and processes.
Demonstrated success operating with senior stakeholders, including executives, partner banks, auditors, or regulators, and presenting data-driven recommendations.
Strong project management skills, including the ability to define problems, create execution plans, manage several high-impact initiatives at once, and drive outcomes.
Excellent written and verbal communication skills, with the ability to translate regulatory and financial partner risk into terms stakeholder teams understand.
Experience mentoring mid-level compliance professionals and raising the capability of a team.
Comfort operating independently in a fast-paced, ambiguous environment, with sound judgment on when to move and when to escalate.
Curiosity, adaptability, and genuine interest in engaging with frontier technology and the regulatory challenges that come with it.

Skills

AI
Machine Learning
Model Risk Management
Product Compliance
Regulatory Risk
Fintech
Financial Services
UDAAP
Fair Lending
ECOA/Reg B
FCRA
Adverse Action
Reg E
Payments Authorization
BSA/AML
GLBA
Privacy
Marketing and Disclosure Requirements
Recordkeeping
Complaint Management
Third-Party Risk Management
Vendor Risk Management
NIST AI Risk Management Framework
State AI and automated decisioning laws
Model behavior
Evaluation and testing
Agent permissioning
Tool scoping
Logging and observability
Data access controls
Project Management
Communication

Location

New York City
Los Angeles
Seattle
San Francisco Bay Area
Canada

Work Type

Full-time

Experience Level

8+ years

Salary/Compensations

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800—$259,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000—$233,800 USD
Canadian employees (any location): $196,400—$245,500 CAD

Benefits

Base salary
Equity (stock options/RSUs)

About the Company

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Equal Opportunity

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.