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About the Role

Convoy operates one of the largest freight marketplaces in the world, in an $800B+ industry that is rapidly transitioning from manual, phone-based workflows to algorithmically driven marketplaces. This role owns the carrier conversion loop—from marketplace impressions through converting view to bids, and bids to matches—and is responsible for improving marketplace clearing efficiency, including match rates, time-to-match, price variance, and perceived price fairness. The work focuses on shaping how data, pricing models, and negotiation mechanisms interact with human decision-making at scale.

Responsibilities

Own the carrier conversion funnel
Define and improve the end-to-end journey from load-detail page views to confirmed matches, including auctions, bidding, negotiation, and manual booking flows
Design new matching and booking mechanisms
Build and iterate on new auction and booking experiences that improve marketplace clearing while also increasing carrier utilization through better scheduling, routing awareness, and load sequencing
Partner closely with pricing and auctions
Work with data science to shape how pricing models, guardrails, and auction mechanics surface to carriers, translating complex systems into clear, usable product experiences
Balance automation and manual workflows
Improve automated matching where it works well, and design efficient, scalable manual and negotiated paths where automation breaks down
Drive conversion through experience design
Improve carrier conversion rates by refining how pricing, negotiation, and match outcomes are presented across auctions and manual booking flows
Define success metrics and prioritization frameworks
Establish clear input and output metrics (e.g., impressions, bid rates, match rates, latency, carrier effort) and use them to drive sequencing and tradeoffs
Operate effectively with incomplete data
Make progress when signals are imperfect or anecdotal by combining data, operational insight, and structured judgment
Collaborate across the marketplace
Partner with Carrier Ops, Broker Tech, Carrier Trust & Fraud to ensure solutions scale and don’t create downstream friction
Own delivery end to end
Write crisp problem statements, define MVPs, manage scope, and see work through launch, iteration, and impact assessment

Requirements

7–10+ years of product experience owning complex, data-intensive systems (e.g., marketplaces, pricing, optimization, platforms, or ops-heavy products), with clear accountability for outcomes
Strong data intuition and fluency, with experience partnering deeply with data science teams to reason about incentives, uncertainty, experimentation, and causal impact
Proven ability to work from first principles in unfamiliar domains, building accurate mental models without relying on prior industry expertise
Excellent product and UX judgment, with demonstrated taste for designing clear, trustworthy, and efficient experiences in high-stakes decision flows (e.g., pricing, negotiation, conversion)
Comfort operating in ambiguity, including prioritizing and sequencing work in noisy environments where outcomes are partially observable and tradeoffs are real
This position is not eligible for visa sponsorship

Skills

UX design
data science
applied economics
ML
optimization
two-sided marketplaces
auction-based systems
Logistics
freight
trucking

Location

Denver, CO
Beaverton, OR
Seattle, WA
Springfield, MO
Bangalore, India

Work Type

Hybrid

Experience Level

7-10+ years

Salary/Compensations

$175,476.00 - $226,800.00+ target bonus

Benefits

Medical, Dental, Vision, Life, and AD&D insurance
Parental Leave
Flexible Vacation Time (FVT)
10 holidays of paid time off per calendar year
401k matching (immediately vested)
Employee Stock Purchase Plan
Short- and Long-term disability sick leave
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program
Employee Referral
Internal Recognition
Wellness
Free TriMet transit pass (Beaverton Office)

About the Company

DAT is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years.
We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably.
We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data.
Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India.
At DAT, we're building the go-to destination for freight pricing and insights.
As the freight industry undergoes major shifts—driven by AI, autonomous vehicles, and political changes—we help our customers execute smarter, faster decisions.
We follow leading product practices inspired by the Silicon Valley Product Group (SVPG), giving you the structure and support to drive meaningful outcomes.
DAT is an award winning employer of choice.
We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence.
We’ve been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado’s 100 Best Places to Work In Colorado.

Equal Opportunity

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank.
We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)