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About the Role
As a Senior Automation QA Engineer, you will architect and scale automated testing infrastructure, design maintainable frameworks to accelerate CI/CD pipelines, and collaborate with development and product teams to define test strategies and ensure application coverage. This role involves setting quality benchmarks, mentoring junior testers, and ensuring software resilience.
Responsibilities
- Build, maintain, and optimize modular automation that is reusable across teams.
- Ensure automation coverage across applications.
- Contribute to the integration of automation frameworks with CI/CD pipelines.
- Design and execute load tests to identify bottlenecks and test auto-scaling capabilities.
- Define and execute test strategies in collaboration with development and product teams.
- Identify automatable scenarios.
- Collaborate with engineering leadership to set quality benchmarks.
- Design and execute comprehensive test plans and test cases (manual and automated).
- Prepare and maintain test data.
- Identify, document, and track defects using a bug tracking system.
- Collaborate with software developers to resolve defects efficiently.
- Verify that resolved issues are implemented correctly and do not introduce new regressions.
- Participate in agile ceremonies.
- Provide test estimates, reporting, and test summary documentation.
- Mentor testers and promote automation best practices.
Requirements
- 5-10 years of experience in automation testing within enterprise environments.
- Strong hands-on experience building and enhancing automation frameworks.
- Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), including agile and scrum methodologies.
- Practical experience implementing, onboarding, and utilizing test automation and load testing tools.
- Experience with scripting languages such as Python and/or JavaScript.
- Experience working with complex digital products or high-traffic e-commerce platforms.
- Familiarity with common e-commerce workflows (e.g., checkout, payments, inventory).
- Experience performing quality assurance on native iOS and Android mobile applications.
- Familiarity with cross-device and mobile network testing.
- Knowledge and understanding of digital accessibility standards (e.g., WCAG).
- Experience testing products for accessibility compliance.
- Ability to write and execute basic to intermediate SQL queries.
- Self-starter who takes initiative and prioritizes.
- Comfortable driving action when there is ambiguity.
- Able to work quickly and accurately in a fast-paced environment.
- Meticulous attention to detail.
- Exceptional problem-solving and analytic skills.
Skills
- Postman (or similar) for API testing
- Playwright and/or Selenium for UI automation
- JMeter (or similar performance testing frameworks) for load testing
- Python
- JavaScript
- SQL
Location
- Sydney
Work Type
- Hybrid
- Flexible working
- Flexible hours
Experience Level
- Senior
Benefits
- Front row and backstage access to live moments
- Free and discounted tickets to shows, sport and festivals
- Presales and staff allocations for major on-sales
- Hybrid and flexible working
- Flexible hours
- Paid parental leave for primary caregivers
- Support returning to work
- Annual leave
- Birthday leave
- Purchase leave
- Confidential support via Employee Assistance Program (EAP)
- Career coaching for you and your family
- Free flu vaccinations
- One paid volunteer day a year
- Structured development programs
- Secondments to major events
- Career paths tailored to interests and skills
- ALL STAR Awards
- Service milestones recognition
About the Company
- Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable.
- We believe Life is better live®.
- With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year.
- Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships.
- Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime.
- Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.
- We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.
Equal Opportunity
- TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.