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About the Role
Engage with customers inside Costco, representing ABC Home & Commercial Services. Schedule in-home consultations and be part of a fun, team-focused environment. No cold calling is involved.
Responsibilities
- Connect with customers and set appointments for in-home consultations.
- Engage with customers in a warm, approachable, and genuine way.
- Build rapport quickly in a busy retail setting.
- Share information about ABC’s home services (HVAC, water heaters, water treatment).
- Represent and market the brands of the warehouse company, manufacturing company, and service company positively and professionally.
- Develop and maintain basic knowledge of product lines and services.
- Document and update customer records and interactions.
- Travel to six Costco locations: Georgetown, Great Hills, Cedar Park, Pflugerville, William Cannon, and Kyle.
- Work alongside a supportive team while representing trusted brands.
Requirements
- Naturally friendly and outgoing personality, with enjoyment in meeting new people and starting conversations.
- Strong teamwork skills, collaborating with colleagues and supporting others during fast-paced in-store events.
- Ability to adapt quickly to changing locations, schedules, or customer interactions while maintaining a professional attitude.
- Self-motivation and energy, bringing enthusiasm to every customer interaction and task.
- Clear and respectful communication skills, able to engage and inform customers in a persuasive yet approachable way.
- Prior experience in sales, marketing or customer service is preferred.
- Strong organizational skills.
- Capable of standing for long periods of time.
- Ability to stay focused in an environment that may be prone to continuous distractions and interruptions.
- Ability to work weekends with minimal supervision required.
- Reliable transportation for travel to six Costco's.
- Must complete a Predictive Index Assessment as a required part of the application process.
- Must meet Costco’s background check requirements to be authorized to access Costco property or interact with its members.
Skills
- Customer engagement
- Appointment scheduling
- Teamwork
- Adaptability
- Self-motivation
- Communication
- Sales
- Marketing
- Customer service
- Organization
- Focus
- Persuasion
Location
- Austin, TX
- South/Central Austin
- Kyle, TX
- Georgetown, TX
- Great Hills, TX
- Cedar Park, TX
- Pflugerville, TX
- William Cannon, TX
Work Type
- Full-time
- Onsite
Experience Level
- Preferred prior experience in sales, marketing or customer service
Salary/Compensations
- $15/hour + bonus per pay period (semi-monthly)
Benefits
- Health, Dental, Vision & Life Insurance
- 401(k) with company matching
- Paid vacation and sick leave (PTO)
- Participation in Profit Sharing Plan
- Lead Now Program for all employees to increase earnings and pay
- Company clubs & committees, and company outings
- Paid trainings and development opportunities
- Tuition reimbursement
- Educational scholarships for employees and family members
- Wellness program, including paid Gold's gym membership
- Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)
About the Company
- ABC Home & Commercial Services is a family-owned company with 75 years of service and over 1,000 employees across Central and South Texas.
- We believe in supporting our team, serving others, and creating positive experiences for every customer we meet.
Equal Opportunity
- ABC is an Equal Opportunity Employer and participates in the E-Verify Program.
- As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations.