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About the Role

The Prevention Education Program is seeking a Crisis Response & Education Facilitator to respond to crises at child-serving organizations, providing trauma-informed guidance and stabilization. The Facilitator will also deliver and contribute to the development of PEP Talk classroom programs, which focus on violence prevention and building healthy relationships.

Responsibilities

Respond to all crisis response service inquiries from child serving organizations.
Collect relevant information and conduct needs assessments regarding appropriate crisis response service delivery with a trauma informed, accommodation and EDI lens.
Provide specialized crisis response sessions with identified parties, both virtually and in person and follow up support as appropriate.
Provide specialized consultation to child serving organizations, on topics related to child abuse, victimization, exploitation, and trauma informed practices.
Deliver training programs to professionals, paraprofessionals, students, caregivers, and community members, both in-person and virtually.
Establish and maintain partnerships with external agencies to promote and grow the crisis response service model.
Prepare, compile, submit, and maintain accurate records, files, statistics, and additional relevant information in accordance with program requirements.
Deliver PEP Talk programs in schools and other community settings, as assigned, both in-person and virtually.
Build strong, collaborative relationships with community partners.
Provide feedback and input in the development and maintenance of program content, training products and prevention messages.
Contribute to service development, evaluations and educational activities within the program and organization.
Support a workplace that embraces diversity and inclusion, encourages teamwork and complies with all the applicable regulatory and legislative requirements.

Requirements

A post-secondary degree in Social Sciences, Health Sciences, Education or related field.
Registration in good standing in an appropriate regulatory body.
Sound knowledge of the field of childhood trauma, particularly complex, developmental and intergenerational trauma, and child and adolescent development.
Proven experience providing crisis assessment and intervention services to children, youth, families and/or professionals.
Demonstrated training, teaching, or facilitation experience in face-to face or virtual environments.
Ability to meet the needs of a diverse client/community base, through knowledge of and application of diversity, equity and inclusion, trauma-informed, anti-oppressive, anti-racist and cultural competency practices.
Direct experience collaborating with teams of multidisciplinary professionals and community partners.
Ability to respond to screen for suicidality or other high-risk concerns and develop safety plans.
The ability to employ self-care strategies and maintain a calm demeanor and positive attitude in relation to potentially stressful situations.
Strong facilitation, public speaking skills and mediation skills and the ability to explore, empathize and adapt to the experiences of various audiences/partners.
Excellent interpersonal, written and organizational skills and the ability to work on multiple tasks and deadlines in a fast-paced environment.
Demonstrated flexibility judgement, initiative, confidentiality and a strong work ethic.
Satisfactory clearance under the Vulnerable Sector Screening process.

Skills

Transferable skills
Relevant experience
Commitment to learning
Diversity, equity and inclusion practices
Trauma-informed practices
Anti-oppressive practices
Anti-racist practices
Cultural competency practices
ASIST certification (asset)
Self-care strategies
Facilitation skills
Public speaking skills
Mediation skills
Interpersonal skills
Written skills
Organizational skills

Location

245 Eglinton Avenue East, Suite 201, Toronto ON M4P 3B7
Travel in the GTA is a requirement of this role

Work Type

Full-time
Temporary
Onsite
Occasional remote work may be available

Experience Level

Temporary position ending December 2027
Anticipated start date as soon as possible

Education Level

Post-secondary degree in Social Sciences, Health Sciences, Education or related field.

Benefits

Health Spending Account
Employee & Family Assistance Program
3 weeks paid vacation
Paid sick leave
Paid personal obligation days

About the Company

Boost Child & Youth Advocacy Centre (Boost CYAC) is a registered charity that provides a range of services to children, youth and families, who have experienced abuse or violence, within the City of Toronto.
We provide individual, group, family and community services that include trauma counselling, advocacy and support services during child abuse investigations, court support and accompaniment services and abuse and violence prevention materials and training.
Boost CYAC is accredited by the Canadian Centre for Accreditation, an independent non-profit organization that offers accreditation specifically tailored to community-based health and social services across Canada.

Equal Opportunity

Boost CYAC is an equal opportunity employer and is strongly committed to a workforce that reflects the diversity of the populations we serve.
We encourage applications from all qualified individuals including applicants from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas.
Boost CYAC is committed to providing accommodation in all aspects of the recruitment and hiring process under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
The Manager of Human Resources will work with applicants to arrange reasonable and appropriate accommodation at any stage of the recruitment and hiring process.