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About the Role
Window Nation is seeking a Field Technician to play a critical role in growing and developing operational and install processes. This role involves performing service and installations, working with difficult customers, and being comfortable with heights.
Responsibilities
- Visit residential customer sites to measure each window, door, sliding glass door opening as needed
- Ensure order meets required installation specifications
- Support pricing process by providing accurate measurements and assessments for labor/materials
- Review installation project/process with customers
- Anticipate roadblocks and recommend solutions
- Execute change order specifications
- Maintain service parts inventory and equipment
- Complete service assessments and identify needed services, materials, and labor
- Fulfill service appointment specifications
- Learn and stay proficient with all Window Nation products, install techniques, and service techniques
- Maintain proficiency to do all tasks of the position
- Maintain substantive knowledge of product, install techniques, and construction basics
- Maintain a driving record that meets company’s insurance standards
- Use an extension ladder in a safe manner to measure windows and perform services
- Pass EPA certification and follow EPA Regulations
- Knowledge of local permit/license/historical/HOA requirements
Requirements
- Must be comfortable with heights
- Previous installation experience working with installing windows on non-new construction homes
- Must be able to drive the work vehicle
- Must know how to work with difficult customers
- Construction/home remodeling experience
- Must know how to measure windows
- 3-4 years of Measuring experience
- Experience working on Vinyl/Aluminum/Impact
- Longevity with previous companies
- Must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship
Skills
- Measuring windows
- Installation techniques
- Service techniques
- Construction basics
- Working with difficult customers
- Using an extension ladder
Location
- Deer Park, NY
Work Type
- Onsite
- Full-time
Experience Level
- 3-4 years of Measuring experience
Salary/Compensations
- $34.50 - $34.50 an hour
- Expected base salary is $33/hour
Benefits
- Competitive pay
- Performance-based bonus opportunities
- Full benefits package including medical, dental, vision, life, and 401(k) retirement options
- Paid time off
- Growth opportunities within a rapidly expanding company
- Supportive team culture
- Training to help you succeed
About the Company
- One Goal, One Passion – Growth is Everything at Window Nation
- At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love.
- With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide.
- We’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.
- We’re looking for passionate, driven team members who thrive in a high-growth environment.
- Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.
- At Window Nation, we know that when our people grow, our company grows.
- From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.
Equal Opportunity
- Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences.
- We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
- All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.