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About the Role
As the Front Desk and Store Representative at Holland Bikes, you will handle a variety of tasks crucial to a seamless operation and amazing customer experience, including welcoming customers, distributing equipment, managing communications, supporting tour guides, and maintaining shop organization.
Responsibilities
- Welcoming and checking in customers
- Handing out bikes and necessary equipment for tours and bike rentals
- Answering phone calls and emails
- Supporting tour guides in a timely departure of their tours
- Making sure the shop always looks clean and well organized
Requirements
- Amazing hospitality – a warm, approachable manner, great listening skills and always willing to facilitate whenever possible
- Excellent social skills – you communicate easily with people from different countries and different cultures
- Learn and adapt quickly – in our first branch in the US, we face new challenges every day. We’re all learning and adapting quickly on the job, and we need you to do the same
- Take pride in your work – our guests trust us with their valuable time while on vacation. When we are successful in our jobs, the tours are unforgettable experiences for our guests
- The ability to work independently – you will be responsible for opening and closing the shop in the weekends
Skills
- Hospitality
- Social skills
- Adaptability
- Independent work
- Multilingualism (Dutch, German, French, or Italian is a HUGE plus)
Location
- 446 W 54th Street, New York, NY 10019
Work Type
- On-site
- Weekends
- Part-time
Salary/Compensations
- 17-20 USD per hour
Benefits
- Part of a young, fast-growing, high-paced organization with highly motivated professionals from all over the world
- Flexibility in workdays and hours
- Additional workdays available
About the Company
- Established in 2002 and headquartered in Paris, France, Holland Bikes is dedicated to bringing the Dutch cycling tradition to cities around the world.
- Our mission is to make cycling an accessible, enjoyable, and sustainable way to explore and experience urban environments.
- Over the past two decades, Holland Bikes has grown into the leading provider of bike tours and rentals in France, operating more than 20 retail and rental locations and welcoming hundreds of thousands of customers each year.
- In 2024, Holland Bikes expanded internationally with the opening of its first U.S. location in Brooklyn, New York.
- Following the success of the Brooklyn operation, Holland Bikes continued its New York expansion in 2025 with the opening of a second location in Midtown Manhattan, just a few blocks from Central Park.