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About the Role
The Site Quality Director manages Site Quality Teams to ensure deliveries meet quality standards. This role implements site objectives within the Quality organization and deploys quality policy and tools at the site level.
Responsibilities
- Develop Quality Culture & Right First Time Approach.
- Ensure consistency of QCD objectives and contractual/regulatory obligations.
- Drive continuous improvement plans to analyze and reduce CONQ, NCR, Safety issues and Demerit.
- Deploy Quality Policy within the management committee of the Site.
- Responsible for Quality and Safety assessment of products & services delivered.
- Increase Customer satisfaction through periodic meetings, Customers Surveys, product delivery controls.
- Manage and escalate Top issues impacting safety and customer.
- Ensure DFQ Gate Reviews and Suppliers FAI are done in time, including waiver when required.
- Lead, Manage and develop Quality teams, using quality school, expertise, and APSYS.
- Deploy standard tools and indicators, and contribute to their improvement.
- Ensure Process governance, Risk and Opportunity management with site interested parties.
- Evaluate quality performance in each process through Internal Audits.
- Ensure the right update about the Quality (QMS) Reference documents, using REX process.
- Ensure site QMS conformance against Alstom standards, Customer standards and ISO9001/IRIS requirements/CMMI/ECM.
- Monitor Standard Quality KPI (Demerit, CONQ, FAI, DFQ, Go on Time, K1, K2, K3…), APSYS score, Internal & External Audits results, and Customer satisfaction.
Requirements
- Degree in either Engineering, General Management, or Quality management.
- 10 years of experience in Quality, project, and operation.
- Experience in managing Quality tools and problem-solving tools.
- Fluent in English is compulsory.
- Ability to manage teams in cross and multicultural relationships.
Skills
- Customer oriented
- Data driven and courageous, rigor
- Leadership and communication skills
- Knowledge of railway industry (norms, certifications…) would be an asset
- Senior management experience, with preferably good knowledge of all type of products.
Location
- Site with travels and missions
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- Degree in Engineering
- Degree in General Management
- Degree in Quality management
Salary/Compensations
- $150,000 - $170,000
About the Company
- At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Equal Opportunity
- As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.