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About the Role

The Transformation Manager is a field-based role focused on driving digital transformation and operational excellence in operating rooms across the UK and European Union. This role involves leading the adoption of Proximie's Intelligence Suite to revolutionize surgical department performance, throughput, and patient flow by partnering with clinical and operational leaders. It is ideal for healthcare operations professionals seeking to transition into healthcare technology, leveraging their understanding of surgical workflows and operational challenges to guide customers through change and realize the potential of connected operating rooms.

Responsibilities

Drive adoption of the Proximie platform within specified accounts to ensure a clear ROI is attained, resulting in renewals and expansions.
Engage with clinical, operational, analytical, and technical leaders within institutions to demonstrate Proximie's value.
Achieve strong customer retention rates and drive measurable increases in Proximie product adoption and user satisfaction.
Lead technical product and clinical demonstrations to ensure current utilization and adoption of Proximie users.
Successfully onboard and train new customers in the utilization of Proximie software.
Ensure the full utilization of system functionality and efficient workflows, identifying weaknesses and opportunities for improvement.
Support live, clinical utilization of the Proximie platform in clinical areas, labs, and training sessions.
Build engagement and value through the platform across divisions and specialties to support customer growth and retention.
Ensure the delivery of an exemplary customer experience at all times.
Provide customer feedback to Proximie to improve product, service, and offering.

Requirements

Understanding of NHS or European healthcare systems and workflows.
2+ years' experience in surgical services, operating theatre management, or perioperative care delivery.
Experience managing multi-stakeholder relationships across clinical, administrative, and technical teams.
Demonstrated ability to build credibility with clinical stakeholders.
Excellent time and project management skills, with the ability to manage multiple accounts simultaneously.
Collaborative team player with cross-functional relationship building skills.
This is a field-based role requiring regular presence at customer sites, including operating theatres and clinical environments.
Ability to travel up to 50% to customer sites across the UK and Europe.
Flexible scheduling may be required, including working outside of standard hours and potentially evenings, early mornings, or weekends.

Skills

Change management
Digital transformation
Workflow optimization
Data-driven insights
Technical aptitude
Communication
Team-oriented
Independent work
Quick learning
SaaS
AV
Hardware
Technical customer-facing roles
Windows
Mac OS
Android
iOS

Location

UK
European Union

Work Type

Field-based
Full-time

Experience Level

2+ years' experience in surgical services, operating theatre management, or perioperative care delivery
Experience transitioning from clinical/operational roles into healthcare technology is welcomed
Experience in healthcare operations, service delivery, transformation or clinical coordination is highly desirable
Experience working for a scale-up or fast-growth company in the healthcare industry
Track record of successful change management or digital transformation projects

Benefits

Generous annual leave
Two “well-being” days per year
Day off for your birthday
“Summer Fridays” – early office closing on Fridays during summer months
Annual bonus programme – based on individual contribution
Annual stipend of £1,000 for personal development activities
Flexible working hours

About the Company

Proximie is on a mission to improve healthcare by transforming the world’s operating rooms into connected ecosystems of people, devices, and data.
Our Intelligence Suite transforms operating room (OR) performance, keeping teams in sync and workflows on track to maximise throughput.
Our computer vision and AI capabilities capture real-time data and detect surgical events – improving quality of data outputs.
The result: ORs are optimised like never before – with predictive analytics and automated notifications ensuring patients and staff are in the right place at the right time.
Our Surgical Suite enables real-time remote access and creates a secure video record of every procedure; improving training, education, and collaboration.
It is an intuitive asset which helps instil a culture of continuous learning, accelerates the adoption of cutting-edge medical devices, and enhances surgical performance across the entire global workforce – improving outcomes and saving lives.
Proximie was commercialised in 2019 and is available in over 500 facilities globally.
Proximie’s values are Ownership, Deliver Results, Build Trust and Go Beyond.
Proximie is a truly global company with teams across the UK, Europe, United States and the Middle East with that you will have opportunities to see the world.

Equal Opportunity

Proximie is an equal opportunity employer.
We are committed to providing a work environment that supports, inspires, and respects all individuals.
We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law.