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About the Role
The Infrastructure team provides foundational technology, engineering, security, and support systems that power the innovative services at the heart of Capstone’s investment strategies. We’re looking for a highly motivated technologist driven to provide exemplary customer service in a global environment. You’ll partner with professionals across the firm to deliver cutting edge solutions to interesting problems. The ideal candidate is a self-starter, possesses exceptional problem-solving skills, a collaborative mentality, and an ability to bring innovative ideas to life. The role offers great exposure to the many and varied areas of the firm.
Responsibilities
- Provide exemplary customer service in a global environment.
- Partner with professionals across the firm to deliver cutting edge solutions to interesting problems.
- Bring innovative ideas to life.
- Task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery.
Requirements
- 3-5 years working experience, ideally in the financial sector, centered in asset management or alternative investments.
- Service-oriented mentality; focusing on exceptional responsiveness, accountability, timely completion of tasks, and teamwork to ensure customer satisfaction.
- Excellent verbal and written communication skills.
- Experience using service management tools and best practices (ITIL, ITAM, ITSM).
- Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server).
- Experience with Active Directory and Entra ID Services.
- Management of mobile devices (iOS/Android) in Intune.
- Deep knowledge of Microsoft 365 and associated platforms.
- Experience with audio/video conferencing and collaboration technologies.
- Familiarity with remote access, VPN, and SASE tools.
Skills
- Problem-solving
- Collaboration
- Innovation
- Customer service
- Communication (verbal and written)
- ITIL
- ITAM
- ITSM
- Windows Operating Systems
- Active Directory
- Entra ID Services
- Intune
- Microsoft 365
- Audio/video conferencing
- Collaboration technologies
- Remote access
- VPN
- SASE
Location
- New York
- London
- Amsterdam
- Tokyo
- California
- Stamford
- Boston
- Milan
Work Type
- Global environment
Experience Level
- 3-5 years
Benefits
- Base salary
- Performance-based incentives
- Training and development opportunities
- Robust Wellness Resources: Physical, Mental and Financial
- Time-Off, Retirement and Commuter Benefits
- Gym Reimbursement and other Discounts
About the Company
- Capstone Investment Advisors is a global, alternative investment management firm operating across a broad range of derivatives-based strategies with a deep understanding of volatility.
- Approximately $14.6 billion of AUM and 315 employees (as of September 1, 2026).
- Capstone was formed in 2007 and is headquartered in New York with offices in London, Amsterdam, Tokyo, California, Stamford, Boston, and Milan.
- Capstone constantly aims to expand its view of how WE SEE THE WORLD DIFFERENTLY® in order to create opportunity.
- Commitment to provoking the evolution of asset management provides a perpetual hunger for knowledge that drives the improvement of their particular approach to investment.
- Harness the complexities of global derivatives markets with disciplined strategic insight, an experienced, accomplished team and advanced technology to create sustainable value.
- Created a particular approach to investment that drives continuous improvement and opportunities for clients, team and industry.
Equal Opportunity
- Capstone is committed to creating an inclusive environment where we welcome people of different backgrounds.
- Capstone considers applications for employment without regard to all applicable protected characteristics, including race, color, religion, ethnicity, national origin, gender, sexual orientation, gender identity or expression, age, parental status, veteran status, or disability status.