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About the Role
The Process Solutions division provides systems and equipment, filtration solutions, consumables, services, and pharmaceutical raw materials to pharmaceutical companies. This role involves managing and growing strategic customer relationships across Japan, understanding business needs, developing solutions, and advancing projects from opportunity identification through execution.
Responsibilities
- Deliver annual sales growth of 10% in a market expected to grow by 8%.
- Manage and develop customer relationships to strengthen customer experience, retention, and revenue growth.
- Identify and capture new business opportunities aligned with customer requirements and market needs.
- Drive competitive conversions through solution selling and value-based selling.
- Develop and execute account and sales strategies that support sustainable business growth.
- Collaborate with internal and external stakeholders to move customer projects forward and deliver effective solutions.
- Build trusted relationships with key opinion leaders and senior customer stakeholders.
- Maintain a strong understanding of customer priorities, industry developments, and competitive dynamics.
- Engage customers with a consultative approach, translating their challenges into relevant products, services, and solutions.
- Work on complex, high-impact projects while benefiting from comprehensive training and strong internal support.
Requirements
- Bachelor’s degree in science, chemistry, engineering, biotechnology required; an MBA or equivalent advanced degree is preferred.
- At least 7 years of experience in a commercial sales role.
- At least 10 years of professional experience in the biopharmaceutical, pharmaceutical, or broader life sciences industry.
- Good knowledge of biopharmaceutical products, processes, and business applications.
- Strong project management skills and the ability to coordinate complex initiatives.
- Experience developing and implementing sales strategies.
- Strong execution discipline and persistence in achieving assigned targets.
- Ability to engage effectively with key opinion leaders and senior external stakeholders at a strategic level.
- Strong negotiation skills, particularly in difficult or complex business situations.
- Proven ability to influence collaboratively and lead stakeholders effectively, including without direct authority.
- Clear, inclusive, and adaptable communication skills.
- Demonstrated potential and motivation to develop into future leadership roles.
- Ability to communicate effectively by email, deliver presentations in English, and participate actively in English-language training and meetings.
- Intermediate English communication skills, equivalent to a TOEIC score above 700.
Skills
- Sales
- Account Management
- Solution Selling
- Value-Based Selling
- Project Management
- Sales Strategy Development
- Stakeholder Collaboration
- Relationship Building
- Negotiation
- Influencing
- Communication
- English Proficiency
Location
- Japan
- Tokyo
- Osaka
Work Type
- Full-time
Experience Level
- At least 7 years of commercial sales experience
- At least 10 years of industry experience
Education Level
- Bachelor's degree in science, chemistry, engineering, or biotechnology
- MBA or equivalent advanced degree preferred
About the Company
- Colleagues across the globe innovate with science and technology to enrich people’s lives in Healthcare, Life Science, and Electronics.
- The company dreams big and is passionate about caring for its diverse mix of people, customers, patients, and planet.
- The Process Solutions division provides systems and equipment, filtration solutions, consumables, services, and pharmaceutical raw materials to pharmaceutical companies.
- The division partners with customers to support the development of innovative medicines and enable reliable, high-quality production.
- The company is committed to creating access and opportunities for all to develop and grow at their own pace.
- The company aims to build a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress.