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About the Role
Manage a portfolio of casualty claims, including public liability, product liability, and construction liability. Collaborate with brokers, insureds, underwriters, legal counsel, and experts to achieve timely, fair, and commercially sound claim outcomes. This role offers technical depth, stakeholder engagement, and professional development in a dynamic claims environment.
Responsibilities
- Manage a portfolio of casualty claims from notification to resolution, ensuring timely and well-reasoned outcomes.
- Assess coverage, liability, quantum, and reserving requirements with accuracy and commercial awareness.
- Develop and implement claim strategies appropriate to the complexity and exposure of each matter.
- Maintain accurate claim records and management information in line with internal standards.
- Ensure compliance with internal guidelines, delegation authorities, and regulatory requirements.
- Review and analyze liability evidence, expert reports, and legal opinions to inform claim strategies.
- Provide clear recommendations on coverage, liability, and claim settlement.
- Assist with litigation management and dispute resolution processes.
- Identify and pursue recovery and subrogation opportunities.
- Escalate significant or complex matters with well-reasoned recommendations.
- Build and maintain effective relationships with brokers, insureds, underwriting colleagues, and external service providers.
- Instruct and manage external legal counsel, investigators, and other experts.
- Participate in claim review meetings and settlement discussions.
- Communicate claim strategies and developments clearly, professionally, and with confidence.
- Leverage data, analytics, and technology tools to support claim decision-making and portfolio insights.
- Use AI-enabled tools and digital solutions confidently to improve efficiency, identify trends, and enhance claim outcomes.
- Apply sound judgment when using AI, validating outputs, and ensuring decisions remain evidence-based and compliant.
- Contribute to the adoption of emerging claims technologies and continuous improvement initiatives.
- Embrace new ways of working, including AI-assisted research, summarization, workflow automation, and knowledge management.
Requirements
- Legal qualification with a minimum of 2 years post-qualification experience (PQE) in insurance, litigation, or defendant practice; OR 2–3 years' experience managing casualty, liability, or general insurance claims.
- Sound understanding of negligence, liability, and damages principles, with the ability to apply these practically to real claim scenarios.
- Strong analytical and problem-solving skills, with the ability to assess complex matters and develop clear, evidence-based strategies.
- Excellent written and verbal communication skills, with the ability to convey technical information clearly to a range of audiences.
- Proven ability to manage multiple priorities autonomously, with strong organizational skills and attention to detail.
Skills
- Casualty claims handling
- Finpro claims handling
- Public liability claims
- Product liability claims
- Construction liability claims
- Insurance policy interpretation
- Coverage analysis
- Litigation management
- Dispute resolution
- Data analysis
- AI-enabled tools
- Digital workflows
Location
- Sydney
Work Type
- Hybrid
Experience Level
- 2+ years PQE
- 2-3 years experience
Education Level
- Legal qualification
Benefits
- 25 days annual leave
- 15 days personal leave
- Flu vaccinations
- Annual health checks
About the Company
- Swiss Re is a leading provider of reinsurance, insurance, and risk transfer solutions, focused on making the world more resilient.
- We manage diverse risks, including natural catastrophes, climate change, and cybercrime, across Property & Casualty and Life & Health sectors.
- We combine experience, creative thinking, and expertise to develop innovative client solutions.
- Our global team of over 15,000 employees fosters an inclusive culture that values diverse perspectives and innovation.
- We are committed to providing equal opportunities for all employees to thrive and develop professionally.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
- In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.