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About the Role

You’ll join the eTrading infrastructure engineering team responsible for resilient deterministic and low-latency network services supporting electronic trading platforms. This hands-on role covers colocation environments plus exchange and client connectivity with a strong focus on packet-level troubleshooting, latency measurement, network telemetry, and automated testing. You’ll have end-to-end engineering responsibility for the design, deployment, validation, and operational support of network connectivity across collocated data centers, exchanges, clients, carriers, and internal trading platforms. Success means delivering secure, observable, and high-performing connectivity with actionable telemetry and repeatable automated validation that makes network delivery safer and faster. You’ll work closely with trading application engineering, operations, carriers, exchanges, and data center providers to deliver connectivity outcomes.

Responsibilities

Own design, installation, configuration, and support of network infrastructure in colocation facilities including switches, routers, cross-connects, structured cabling, optics, out-of-band access, and resilient power and path arrangements.
Deliver and support low-latency connectivity to exchanges, market data venues, and trading service providers including physical circuits, routing, multicast session readiness, certification support, and production cutover.
Engineer secure and resilient client-facing connectivity using appropriate routing, segmentation, and redundancy patterns and coordinate requirements, testing, and implementation with clients and carriers.
Capture and analyze traffic using switch captures, taps, and packet brokers and investigate loss, retransmission, jitter, sequencing, multicast gaps, protocol behavior, and application-to-network interactions.
Establish repeatable one-way and round-trip latency measurements, maintain baselines and performance budgets, identify regressions, and isolate delay across hosts, switches, circuits, and venues.
Build actionable monitoring for availability, interface health, errors, drops, queue behavior, utilization, routing state, flow data, and latency and create dashboards and alerts that accelerate diagnosis without generating noise.
Develop version-controlled test suites for topology, configuration intent, routing, multicast reachability, failover, performance, and post-change validation and integrate tests into continuous integration and continuous delivery (CI/CD) workflows.
Build reusable automation for provisioning, configuration compliance checks, evidence collection, and operational workflows using application programming interfaces (APIs) and Infrastructure as Code.
Troubleshoot incidents, perform root-cause analysis, improve runbooks, participate in change and recovery activities, and implement permanent corrective actions.
Maintain network designs, diagrams, addressing and routing records, test evidence, and operational documentation and apply peer review and controlled release practices.

Requirements

Bring substantial hands-on network engineering experience in financial services, electronic trading, market data, or another latency-sensitive environment.
Demonstrate delivery and support of networks in colocation and data center environments, including physical installation, cross-connects, optics, cabling, and remote-hands coordination.
Apply deep knowledge of transmission control protocol and internet protocol (TCP/IP), Ethernet, virtual local area networks (VLANs), routing and switching, border gateway protocol (BGP), multicast, access control, quality of service (QoS), and resilient network design.
Show experience with exchange, market data, and client connectivity, including carrier circuits, private connectivity, onboarding, certification, failover, and production support.
Use advanced packet capture and protocol analysis with tools such as tcpdump and Wireshark and correlate network evidence with host and application behavior.
Evidence practical expertise in latency measurement and performance analysis, including timestamp quality, synchronized clocks, jitter, microbursts, packet loss, and path comparison.
Implement network telemetry and observability using streaming telemetry, simple network management protocol (SNMP), system log (syslog), flow data, time-series metrics, dashboards, and alerting.
Build network automation with Ansible and a high-level language such as Python or Java, including application programming interface (API)-driven configuration and data validation.
Develop automated network tests and integrate them into continuous integration and continuous delivery (CI/CD) pipelines using structured pre- and post-change validation.
Communicate technical findings, risks, and implementation plans clearly to engineer and business stakeholders.
Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

Skills

TCP/IP
Ethernet
VLANs
BGP
Multicast
QoS
Packet Capture
Protocol Analysis
tcpdump
Wireshark
Latency Measurement
Network Telemetry
SNMP
Syslog
Ansible
Python
Java
APIs
CI/CD

Location

Toronto

Work Type

Full-time

Experience Level

Substantial hands-on network engineering experience

Benefits

Competitive pay and benefits package
Robust Wellness Hub
Welcoming and inclusive work environment
Tailored professional development opportunities
Industry-leading volunteerism policy
Generous matching gift program
Comprehensive program of immersive Sustainability and Climate Change Initiatives
Employee Resource Groups

About the Company

HSBC is one of the largest banking and financial services organizations in the world.
Our purpose is opening up a world of opportunity.
Our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.
In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.
Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.
We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.