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About the Role
Ace Hardware is seeking a Traffic Coordinator to join their team. This role is crucial for managing fleet driver routes, maintaining reports, and interacting with retailers to provide information and services. The Traffic Coordinator will also serve as a point of contact for drivers and handle various administrative duties.
Responsibilities
- Assign route for Ace Fleet Drivers
- Maintain Daily/Weekly reports
- Interact with Ace Retailers providing information and services
- Serve as point of contact for the Drivers
- Various other administrative duties, including Ace Retailer packing list and BOLs
Requirements
- High School Diploma or equivalent
- Excellent computer skills. Experience with Microsoft Word, Excel and Outlook required.
- Customer service experience.
- Excellent phone skills including professional phone presence.
- Excellent writing ability
- Expert problem solving skills, with ability to interact with customers and follow through quickly with problem resolution
- Ability to work in warehouse/office environment.
- Flexibility to work earlier or later to complete daily tasks.
- Self-starter who is motivated and works well independently with little supervision
- Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.
- Be an active participant in contributing to a successful safety culture in the facility.
Skills
- Microsoft Word
- Excel
- Outlook
- AS400 (preferred)
- WMS (preferred)
- SAP (preferred)
- Customer service
- Phone skills
- Writing ability
- Problem solving
- Independent work
Location
- Remote
Work Type
- Part-time
Experience Level
- Entry Level
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $18.50 per hour - $23.50 per hour
Benefits
- Weekly Pay
- Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
- Comprehensive health coverage (medical, dental, vision and disability)
- Generous 401(k) retirement savings plan with matching contribution
- Dock to Driver Program (CDL License and Training paid by Ace)
- Long-term Career Opportunities
- Tuition Reimbursement Program
- Employee Recognition Program
- Merchandise Discounts on Top Brands
- Employee Assistance Program (EAP)
- Adoption cost reimbursement
About the Company
- Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members.
- We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork).
- Ace offers competitive benefits that address life’s necessities and perks.
- Our company is growing, and we would love to have you grow with us!
- When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity
- Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities.
- The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.
- The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.