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About the Role

BearingPoint is seeking an experienced Senior Technical Consultant to join its UK Microsoft team. This client-facing role involves the design, development, integration, deployment, and support of Microsoft Dynamics 365 Customer Engagement, Power Platform, and Copilot solutions, requiring a blend of engineering and consulting skills.

Responsibilities

Design, configure, and extend Dynamics 365 Customer Engagement solutions.
Develop plugins, custom workflow activities, custom APIs, JavaScript/TypeScript extensions, business rules, and process automation.
Configure Dataverse tables, relationships, security roles, teams, business units, and field-level security.
Apply supported extension patterns and minimize unnecessary customization.
Review existing estates, including managed and unmanaged layers, custom components, integrations, and technical debt.
Build model-driven and canvas applications, Power Automate cloud flows, Power Pages solutions, and Dataverse components.
Create reusable components, custom connectors, PCF controls, and solution accelerators.
Implement error handling, telemetry, and operational support patterns.
Support governance, environment strategy, Managed Environments, and platform administration.
Design and implement Copilot Studio agents and conversational experiences.
Extend Copilot for Sales, Copilot for Service, and embedded Dynamics 365 Copilot capabilities.
Connect agents to Dataverse, Power Automate, APIs, and line-of-business systems.
Implement authentication, access control, data loss prevention, and responsible AI guardrails.
Contribute to testing, evaluation, monitoring, and continuous improvement of AI-enabled solutions.
Design and build integrations using Dataverse APIs, REST services, Azure Functions, Logic Apps, Service Bus, and event-driven patterns.
Create data migration and integration mappings and support reconciliation and cutover.
Design for security, resilience, retry, monitoring, and failure handling.
Collaborate with architects on target-state integration and data designs.
Configure and maintain development tooling, source control, build automation, and deployment tooling.
Use the Power Platform CLI, Solution Packager, PowerShell, and relevant administration tools.
Establish coding standards, pull-request controls, code-review practices, and quality gates.
Support automated testing, static analysis, environment configuration, and deployment validation.
Maintain technical documentation, runbooks, asset inventories, and knowledge articles.
Define and operate ALM processes across environments.
Build and maintain Azure DevOps or Power Platform deployment pipelines.
Manage solution packaging, dependencies, environment variables, connection references, and managed solution promotion.
Plan releases, coordinate deployment windows, manage approvals, and communicate release scope, risks, and readiness.
Maintain versioning, release notes, deployment records, rollback, and recovery procedures.
Support release rehearsals, production cutover, hypercare, and post-implementation review.
Troubleshoot failed deployments, layer conflicts, missing dependencies, and configuration drift.
Work with clients to understand business processes, non-functional requirements, and operational constraints.
Translate functional specifications into technical designs, estimates, tasks, and acceptance criteria.
Present technical options, risks, and recommendations to stakeholders.
Mentor consultants and developers and provide constructive review and guidance.
Support demonstrations, discovery workshops, proposals, bids, and delivery estimates.
Contribute to BearingPoint knowledge sharing, communities, propositions, and reusable delivery assets.

Requirements

Strong hands-on experience delivering Dynamics CRM or Dynamics 365 Customer Engagement solutions.
Technical experience with Sales and Customer Service; experience with Customer Insights Journeys is desirable.
Strong understanding of Dataverse security, solution architecture, customisation, and extension patterns.
Practical experience with C#, .NET, JavaScript or TypeScript, JSON, REST APIs and PowerShell.
Experience with the Dataverse SDK, custom APIs, plugins and client-side scripting.
Working knowledge of SQL and Azure integration components.
Hands-on delivery experience with Power Apps, Power Automate, Dataverse, Power Pages and custom connectors.
Knowledge of Power Platform governance, DLP, environment strategy and Managed Environments.
Experience building with Copilot Studio or implementing Microsoft Copilot capabilities.
Understanding of agent actions, knowledge sources, orchestration, authentication and testing.
Awareness of responsible AI, privacy, security and human oversight requirements.
Demonstrable experience with Azure DevOps, Git and CI/CD pipelines.
Experience promoting managed solutions across multiple environments.
Strong understanding of version control, branching, configuration management, deployment automation and release governance.
Experience planning production releases, cutovers, rollback and hypercare.
Ability to diagnose and resolve deployment and environment issues.
Experience working in client-facing delivery teams, ideally within consulting or professional services.
Strong problem-solving, communication and documentation skills.
Ability to balance delivery quality, maintainability, risk and deadlines.
Experience mentoring colleagues and reviewing technical deliverables.
A pragmatic engineer who cares about maintainability and production quality.
Client-focused and able to explain complex technical topics clearly.
Structured, dependable and comfortable owning deployments and releases.
Collaborative, curious and willing to coach others.
Commercially aware and able to connect engineering decisions to business outcomes.
Committed to secure delivery, responsible AI and continuous learning.

Skills

Dynamics 365 Sales and Customer Service
Dataverse
Power Apps and Power Automate
C#, .NET and JavaScript/TypeScript
Azure DevOps and Git
CI/CD and managed solutions
Power Platform CLI and PowerShell
Copilot Studio
Customer Insights Journeys
Power Pages and PCF controls
Azure Functions and Logic Apps
Service Bus and API Management
Automated testing frameworks
Application Insights and monitoring
Microsoft Fabric or Power BI
Managed-service and support tooling

Location

Work Type

Client-facing
Full-time

Experience Level

Senior
Experienced

Education Level

Degree-level education or equivalent professional experience
Microsoft Certified: Power Platform Developer Associate (PL-400)
Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
Relevant Dynamics 365 Sales, Customer Service or Power Platform certifications
Microsoft Applied Skills or recognised credentials relating to Copilot Studio, agents or Azure development

Benefits

Private health and dental insurance
Pension contributions
Annual bonuses
Gym membership support
Professional subscriptions
Paid maternity and paternity leave
Income protection
Nursery workplace benefits
Opportunity to attend exclusive business courses
Diverse and inclusive culture

About the Company

BearingPoint is one of Europe's leading independent, partner-led business and technology consultancies.
Recognised as a strategic partner to clients, operating as a boutique-style community of inspired and passionate experts focused on innovation, collaboration, and customer success.
The UK Microsoft practice helps organisations turn business needs into tangible technology outcomes using Dynamics 365, Power Platform, Microsoft Copilot, Azure, and the wider Microsoft ecosystem.
The practice works across advisory, implementation, modernisation, governance, managed services, and continuous optimisation.

Equal Opportunity

BearingPoint is an equal opportunities employer.
Committed to having a diverse and inclusive workforce where each individual feels they belong.
Fostering a work environment with a strong sense of community and where everyone can thrive is a core pillar of our business.
Focused on attracting and retaining the best people with the right skills and the desire to deliver excellent results, regardless of background.
Provide a working environment in which everyone feels valued and has the opportunity to fulfil their potential, where their talents are fully utilised and company goals are met.
Celebrate the strength that comes from our similarities and our differences through local initiatives which promote inclusion, outreach, and respect.