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About the Role
Material Bank is seeking a strategic Enterprise Account Manager to lead relationships with a portfolio of our largest Brand Partners. You will serve as a trusted advisor and advocate for your Brand Partners, developing a deep understanding of their businesses, goals, and priorities and helping them maximize the value and impact of their partnership with Material Bank.
Responsibilities
- Develop long term account strategies.
- Lead quarterly business reviews.
- Translate platform performance and data into meaningful insights and recommendations.
- Guide Brand Partners through renewals.
- Identify opportunities to expand the partnership.
- Take ownership of the overall success of your Brand Partners.
- Develop a thoughtful, data informed strategy for each Brand Partner.
- Identify priorities, opportunities, and actions that can strengthen performance and support their long term objectives.
- Identify opportunities to deepen and expand partnerships where Material Bank can provide additional value.
- Connect recommendations directly to each Brand Partner’s goals and business needs.
- Lead the renewal process from planning through completion.
- Proactively demonstrate value, address concerns, and build alignment around the continued partnership.
- Build trusted, multi-threaded relationships across Brand Partner organizations, including senior leadership.
- Create strong alignment around goals, performance, and opportunities for continued growth.
- Lead strategic business reviews with Brand Partner leadership.
- Bring together performance data, insights, industry context, and recommendations that help inform decisions and identify opportunities.
Requirements
- 10+ years of progressive experience in strategic or enterprise account management within design, building product or related A&D industries, with direct renewal and expansion accountability.
- Strong executive presence and communication skills; able to connect with senior audiences.
- Proven ability to build relationships as a strategic partner ensuring lasting account relationships.
- Experience carrying a multi-million enterprise account level book of business.
- Genuine fluency with data, able to work with data sets to identify trends and opportunities as well as formulate insights helpful to account success.
- High level of judgement when it comes to determining what matters and what doesn't, and standing behind the trade-off.
- Unwavering accountability, adaptability, and drive to deliver results and care for your accounts.
- Travel required with the intention of face-to-face account meetings and professional networking.
Skills
- Strategic account management
- Enterprise account management
- Data analysis
- Executive presence
- Communication skills
- Relationship building
- Business judgment
- Accountability
- Adaptability
- Drive to deliver results
Location
- Global
Work Type
- Hybrid
- Remote
- Onsite
Experience Level
- 10+ years
Benefits
- Flexible PTO
- Sick Days
- Paid National Holidays
- Medical insurance contribution
- Dental insurance contribution
- Vision insurance contribution
- Short-term disability plans
- Long-term disability plans
- Employee assistance program
- 401(k) eligible after 90 days
- Community event sponsorship
About the Company
- Material Bank is the world’s largest material marketplace for the architecture and design industry.
- Operating in 37 countries, our platform has become the standard for design professionals around the globe.
- Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands.
- Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials.
- At Material Bank, we're building the future of design through a platform that connects leading brands and professionals with speed, intelligence, and sustainability at the core.
Equal Opportunity
- Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.