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About the Role
Guest Arrival Experts are responsible for delivering a wide range of services to guide guests through their arrival and departure experiences, making transactions feel like part of the experience. This role requires initiative, a hands-on approach, and the ability to move about the space to address operational needs, guest requests, and complete reports.
Responsibilities
- Guide guests through their arrival and departure experiences.
- Process operational needs.
- Address guest requests.
- Complete reports.
- Share highlights of the local area.
- Create a safe workplace.
- Follow company policies and procedures.
- Maintain confidentiality.
- Protect company assets.
- Uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Stand, sit, or walk for an extended time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.
Requirements
- No related work experience required.
- No supervisory experience required.
Work Type
- Full-time
Education Level
- High school diploma or G.E.D. equivalent.
About the Company
- Marriott International is dedicated to being an equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the familiar.
- JW Marriott is part of Marriott International's luxury portfolio, consisting of over 100 properties globally.
- JW Marriott prioritizes its associates, believing that associate happiness leads to guest happiness.
- JW Marriott offers a work experience focused on community, camaraderie, training, development, recognition, and holistic well-being.
Equal Opportunity
- Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Downtown at CF Toronto Eaton Centre takes seriously its obligations under provincial human rights and accessibility legislation.
- We are happy to provide accommodations to job applicants needing assistance.
- Accommodations can be requested via phone at 905-366-5227 or email at CanadaApplicationAccommodation@marriott.com for those needing assistance with the application or interview process.