Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Loss Mitigation & Quality Control Supervisor role.
Rezi rewrites your resume against RONDOUT SAVINGS BANK's job description. Free.
Tailor your resume to this Loss Mitigation & Quality Control Supervisor role.
Rezi rewrites your resume against RONDOUT SAVINGS BANK's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Loss Mitigation & Quality Control Supervisor posting at RONDOUT SAVINGS BANK — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Loss Mitigation & Quality Control Supervisor posting at RONDOUT SAVINGS BANK — free, in seconds.
About the Role
Oversee the servicing of loans, ensuring compliance with policies, procedures, and regulations. Lead a team responsible for managing loan collections, loss mitigation, foreclosure processes, bankruptcy actions, and REO management.
Responsibilities
- Recommend collection, loss mitigation, and foreclosure actions, and charge-off recommendations for all mortgages, home equity, consumer, and construction loans in accordance with all applicable policies and procedures.
- Assist with commercial loan collections as needed.
- Maintain a high level of understanding of all investor and MI collection and loss mitigation products and programs.
- Manage all investor and rank REO through disposition.
- Manage bankruptcy actions from notification through clearance.
- Manage foreclosure actions from referral through reinstatement or acquisition.
- Prepare monthly delinquency and loan loss reserve reports.
- Report monthly to investors, MI companies, and management as required.
- Manage repossessions as needed.
- Prepare and submit 1099s as needed.
- Perform monthly and quarterly reporting, including vacant and abandoned property reporting, investor delinquency and status reporting, MI company delinquency and status reporting, and NYSDFS 90-day notice issuance and subsequent reporting.
- Complete quarterly VOSR for delinquent loans.
- Monitor and recommend loans for non-accrual and accrual status based on bank policies and procedures.
- Handle credit bureau disputes received through e-Oscar or from borrowers, ensuring accurate credit information and timely error correction.
- Verify new loan setups for residential mortgage and consumer loans for accurate boarding to the core system.
- Perform monthly Freddie Mac reconciliation for Freddie Mac custodial accounts and other accounts as needed.
- Monitor HELOCs, including draw period expiration notices and conversion from draw to repayment periods.
- Monitor ARMs, including interest rate changes and notifications.
- Stay informed of changes in credit bureau reporting, system updates, and other task requirements, recommending procedure updates as needed.
- Pull, review, and update reports and accounts daily, weekly, or monthly as required, correcting exceptions for residential mortgage and consumer loans, including posting.
- Perform a monthly reconciliation of Freddie Mac custodial accounts.
- Stay informed of changes in investor, MI, federal, state, and local requirements, updating procedures accordingly and recommending policy changes when needed.
Requirements
- Prolonged periods of time sitting at a desk and working on a computer.
- Ability to walk up and down stairs.
- Ability to lift up to 10-20 pounds at times.
Skills
- Strong analytical and query writing skills.
- Excellent verbal and written communication skills.
- Analytical skills.
- Organizational skills.
- Customer service experience.
- Ability to work independently and as a team.
- Attention to detail.
- Ability to meet deadlines.
- Proficient in Microsoft Office.
Experience Level
- 1-3 years of experience in banking
Education Level
- High school diploma or equivalent