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About the Role
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Responsibilities
- Own and manage a portfolio of retail and business deposit products, ensuring strong customer and commercial outcomes.
- Define and deliver the product strategy and roadmap, engaging stakeholders to drive business objectives.
- Monitor product performance, pricing and market trends to identify growth opportunities and improve profitability.
- Lead product governance activities, including new product approvals, enhancements and annual product reviews.
- Ensure effective management of product risks, with a focus on customer outcomes, conduct risk and regulatory compliance.
- Investigate product-related incidents, identifying root causes and driving corrective actions where required.
- Leverage customer insights, market intelligence and competitor analysis to enhance the product proposition.
- Build strong cross-functional stakeholder relationships to deliver successful product outcomes and strategic initiatives.
- Take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
Requirements
- Strong product management and product development experience, with the ability to shape and enhance customer propositions.
- Deep understanding of customer needs and the ability to leverage data and insights to drive product improvements.
- Strong analytical skills, with the ability to interpret data and communicate complex information clearly to diverse stakeholders.
- Sound knowledge of product governance, risk management and conduct requirements, ensuring effective oversight of product portfolios.
- Good understanding of the regulatory environment and its impact on retail and business banking products.
Location
- Holborn
Work Type
- Hybrid working
Salary/Compensations
- Competitive salary
- Discretionary annual bonus
Benefits
- Generous holiday allowance
- Attractive pension scheme
- Healthcare
- Life assurance
- Colleague discounts
About the Company
- At Metro Bank, we believe the best banking experience starts with people who genuinely care.
- We’re not just delivering banking services - we’re building trust through authentic connections.
- Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships.
Equal Opportunity
- Diverse teams really are the best teams.
- We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.
- We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.
- So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?
- Good luck!