Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Client Solutions Manager role.
Rezi rewrites your resume against Office Hours's job description. Free.
Tailor your resume to this Client Solutions Manager role.
Rezi rewrites your resume against Office Hours's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Client Solutions Manager posting at Office Hours — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Client Solutions Manager posting at Office Hours — free, in seconds.
About the Role
As a Client Solutions Manager, you will own a portfolio of enterprise customers and will be directly responsible for their growth. You will design and execute your own account acquisition and account expansion strategies while coaching a high-performance team. Your book of business will consist of the most prominent investment firms in the region. This role is fast-paced and client-facing with a focus on client portfolio growth and team development. You will spend most of your time developing growth strategies, executing projects, and coaching top performers. As a Client Solutions leader and first point of contact for our clients, you will also work alongside our product and engineering team to translate insights into product improvements.
Responsibilities
- Grow a portfolio of enterprise customers through account acquisition and account expansion strategies
- Hire and coach top performers and maintain talent density
- Innovate and improve processes and policies within the Client Solutions department
Requirements
- Prior experience managing client-facing teams within enterprise business development and/or customer success
- You display a “challenge-accepted” mentality
- You are passionate about training, coaching, and developing talent
- You inspire and motivate your team to achieve ambitious goals
- You are results-driven and excel at identifying new & innovative ways to drive growth
- 3-5 years of professional work experience in customer-facing roles
- 1-2 years of experience managing a client-facing team
Location
- San Francisco
- Brooklyn
- Bangalore
- NYC
Work Type
- Hybrid
Experience Level
- 3-5 years of professional work experience in customer-facing roles
- 1-2 years of experience managing a client-facing team
Salary/Compensations
- Base salary: $108k to $115k
- Target annual bonus: $20k (uncapped)
Benefits
- Competitive Salary & Stock Options
- Healthcare, dental, and vision coverage
- 401(k)
- Wellness/fitness benefit
- Flexible vacation time, regular company holidays
- Company retreats (Tahoe, Maui, Mendocino, Mexico City)
- Parent-friendly, remote work, and paid family leave
About the Company
- Office Hours is an on-demand expert network that connects leading organizations with trusted experts across various knowledge domains.
- Experts earn income by sharing their knowledge through advisory work, projects, and AI model training.
- Our platform handles the complexities behind the scenes— screening, compliance, scheduling, and payments—so knowledge sharing stays focused on meaningful insights and real impact.
- We’re a hyper-growth and profitable company, quickly expanding our expert network, launching new offices, and new products.
- We are headquartered in San Francisco, with offices in Brooklyn and Bangalore.
- Our customers include the fastest-growing digital health companies, technology companies, institutional investment firms, consulting firms and AI Labs.
- We are backed by top marketplace investors and operators of companies like DoorDash, Airbnb, Affirm.
- Human knowledge is the world’s most valuable asset.
- Our vision is to make human knowledge easily accessible and infinitely scalable by building tools for the new age knowledge economy.
Equal Opportunity
- Studies have shown that some candidates, especially underrepresented groups such as women and people of color, are less likely to apply to jobs unless they meet every single qualification. At Office Hours we believe in building a diverse and inclusive workplace, so if you’re excited about this role but don’t meet every qualification in the job description, we still encourage you to apply. You could still be the right candidate for this or other roles at Office Hours!