Enterprise Architect Microsoft Dynamics 365 CRM & Power Platform
BearingPoint United Kingdom · GB
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About the Role
The Enterprise Architect plays a central role in ensuring investments in Microsoft technologies form part of a coherent, secure, and sustainable enterprise landscape. This role offers the opportunity to shape enterprise transformation at a senior level within a collaborative, entrepreneurial consulting environment, combining the reach of an established international consultancy with the influence of a growing Microsoft practice.
Responsibilities
- Translate business strategy and capability priorities into target-state enterprise architectures.
- Develop architecture visions, principles, roadmaps, transition states and investment recommendations.
- Assess the current application and technology estate, identifying duplication, constraints, risk and technical debt.
- Define architecture standards and reusable patterns across business applications, data, integration, security and cloud.
- Ensure designs support long-term operating-model and business outcomes, not only the initial implementation.
- Own the enterprise architecture for Dynamics 365 CRM and Power Platform adoption.
- Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio.
- Lead decisions on configure, extend, integrate, build or retire.
- Maximise standard platform capability while controlling unnecessary customisation.
- Define environment, tenant, security, governance and Application Lifecycle Management strategies.
- Define how Dynamics 365 and Power Platform integrate with ERP, digital, contact-centre, marketing, identity, data and line-of-business platforms.
- Establish API-led, event-driven, batch and real-time integration patterns.
- Guide the use of Azure Integration Services, APIs, middleware and enterprise integration platforms.
- Set expectations for resilience, observability, performance, failure handling and ownership.
- Ensure clear system-of-record, master-data and data-responsibility boundaries.
- Define data architecture across Dataverse, enterprise data platforms, reporting and analytics services.
- Support customer, reference and master-data strategies, including quality, lineage, retention and access.
- Evaluate Microsoft Fabric, Power BI, Azure AI, Copilot and agent capabilities within the wider enterprise landscape.
- Ensure AI-enabled solutions have appropriate grounding, security, privacy, oversight and governance.
- Set enterprise architecture expectations for identity, access, data protection, compliance and audit.
- Own or assure non-functional requirements covering scalability, availability, resilience, performance and supportability.
- Identify architectural risks, assumptions, dependencies and constraints early and maintain them throughout delivery.
- Ensure security and operational considerations are incorporated into architecture decisions and delivery gates.
- Chair or lead Architecture Review Boards and Technical Design Authorities.
- Review and approve solution designs, integration designs, data designs and major change requests.
- Maintain architecture decision records, standards, waivers, roadmaps and programme-level architecture artefacts.
- Assure internal and partner deliverables against the agreed architecture and standards.
- Provide traceability from business capabilities and requirements to architecture decisions and delivery outcomes.
- Act as a trusted advisor to programme sponsors, CIOs, CTOs, business leaders and enterprise technology teams.
- Lead executive workshops, architecture assessments and strategic option analysis.
- Explain complex architecture choices in business language, including cost, value, risk and delivery implications.
- Support major bids, proposals, estimates, client presentations and account development.
- Coach solution, technical and functional architects and help grow BearingPoint architecture capability.
Requirements
- Significant experience in enterprise application, solution or technology architecture roles.
- Demonstrable leadership of complex, multi-workstream and multi-vendor transformation programmes.
- Experience creating target architectures, transition roadmaps, architecture principles and governance models.
- Ability to operate across business, application, data, integration, security and infrastructure domains.
- Deep architecture expertise in Microsoft Dynamics 365 CRM / Customer Engagement.
- Strong expertise in Power Platform and Dataverse, including governance, security and ALM.
- Experience with Dynamics 365 Sales and Customer Service; Customer Insights experience is advantageous.
- Understanding of Microsoft 365, Azure, Microsoft Fabric, Power BI and Copilot-related capabilities.
- Strong knowledge of APIs, integration patterns, middleware, event-driven design and data movement.
- Experience integrating CRM with ERP, digital channels, contact-centre, identity and data platforms.
- Understanding of enterprise data architecture, governance, master data and analytics.
- Strong executive stakeholder engagement and influencing skills.
- Ability to create clear architecture narratives, options, decisions and roadmaps.
- Experience leading design authority and assuring partner or supplier deliverables.
- Commercial awareness and experience supporting presales, proposals or investment cases.
- Experience of one or more non-Microsoft technologies would be advantageous.
- Strategic and commercially aware, with the ability to connect architecture to measurable outcomes.
- Confident operating with executive stakeholders while remaining credible with delivery teams.
- Platform-aware but vendor-neutral in decision-making.
- Pragmatic, structured and comfortable making decisions in ambiguous environments.
- Collaborative, inclusive and able to align stakeholders with competing priorities.
- Committed to secure, responsible and sustainable technology choices.
Skills
- Microsoft Dynamics 365 CRM
- Power Platform
- Dataverse
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Customer Insights
- Power Apps
- Power Automate
- Power Pages
- Copilot Studio
- Microsoft 365
- Azure
- Microsoft Fabric
- Power BI
- Azure AI
- APIs
- Integration patterns
- Middleware
- Event-driven design
- Data movement
- Enterprise data architecture
- Data governance
- Master data management
- Analytics
- TOGAF
- ArchiMate
- Microsoft Certified: Power Platform Solution Architect Expert
- Dynamics 365 certifications
- Azure architecture certifications
- Security certifications
- Data certifications
- Cloud certifications
- Architecture governance certifications
- Salesforce
- ServiceNow
- Pegasystems
- Appian
- OutSystems
- SAP
- Oracle
- IFS
- Workday
- Adobe platforms
- Genesys
- AWS
- Google Cloud
- Snowflake
- Databricks
- Informatica
- MuleSoft
- Boomi
- SAP LeanIX
- SAP Signavio
Location
- Global
Work Type
- Full-time
- Consulting
Experience Level
- Senior
- Experienced
Education Level
- Degree-level education or equivalent professional experience
- TOGAF, ArchiMate or an equivalent enterprise architecture credential
- Microsoft Certified: Power Platform Solution Architect Expert
- Relevant Dynamics 365 and Azure architecture certifications
- Security, data, cloud or architecture-governance certifications are advantageous
Benefits
- Private health and dental insurance
- Pension contributions
- Annual bonuses
- Gym membership support
- Professional subscriptions
- Paid maternity and paternity leave
- Income protection
- Nursery workplace benefits
- Exclusive business courses for professional development
- Diverse and inclusive culture
About the Company
- BearingPoint is an independent management and technology consultancy with European roots and a global reach.
- We combine industry insight, business transformation and technology delivery to help clients address complex strategic and operational challenges.
- Our Microsoft practice supports organisations moving to and scaling Dynamics 365, Power Platform, Azure, Microsoft 365 and AI-enabled capabilities.
Equal Opportunity
- BearingPoint is an equal opportunities employer.
- We are committed to having a diverse and inclusive workforce where each individual feels they belong.
- Fostering a work environment with a strong sense of community and where everyone can thrive is a core pillar of our business.
- We are focused on attracting and retaining the best people with the right skills and the desire to deliver excellent results, regardless of background.
- In return, we will provide a working environment in which everyone feels valued and has the opportunity to fulfil their potential, where their talents are fully utilised and company goals are met.
- We celebrate the strength that comes from our similarities and our differences through local initiatives which promote inclusion, outreach, and respect.