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About the Role

Provide intensive case management services to residents and develop creative programs that support them in successfully maintaining housing, accessing mental and primary health care, financial management, education and employment services. Foster a positive sense of community in a permanent supportive housing community for single adults.

Responsibilities

Conduct intensive case management and care coordination to increase residents’ access to and engagement in mental and primary health care, substance use treatment, financial management, and overall self-sufficiency through an interdisciplinary team approach.
Work closely with partner agencies and the larger Resident Services team to increase residents’ housing retention, income stability, health and wellness, and social connectedness.
Effectively assess and diffuse crisis situations by using de-escalation techniques, calling proper authorities in the event of an emergency, and thoroughly communicating and documenting incidents and outcomes.
Develop creative strategies to build relationships with residents, providing assertive outreach to determine areas of need, increase residents’ participation in their treatment, and connect residents to appropriate resources.
Develop voluntary groups, classes, outings, and unique learning opportunities that encourage positivity, growth, community connectedness and socialization opportunities for residents.
Collaborate with Property Management following a blended management model, meeting routinely to discuss policy enforcement, resident management, and joint decisions to support community safety and well-being.
Document delivered services in accordance with grant requirements and FC documentation systems, submitting documentation by established target dates when applicable.

Requirements

At least one year of experience in providing intensive case management services to adults experiencing homelessness, exiting homelessness, or at risk of homelessness.
At least one year of experience in mental health/substance use and crisis intervention.
Ability to work independently, problem solve, think critically and independently.
Ability to effectively communicate with people from diverse backgrounds.
Strong interpersonal skills.
Good organizational methods.
Skillful at multitasking.
Able to proactively form warm, professional relationships with residents by demonstrating respect, kindness, and availability.
Demonstrate a person-centered, strengths-based orientation in case management.

Skills

Case management
Care coordination
Mental health care
Primary health care
Substance use treatment
Financial management
Crisis intervention
De-escalation techniques
Interpersonal skills
Organizational methods
Multitasking
Relationship building
Communication

Location

Onsite

Work Type

Full-time

Experience Level

1+ year of experience

Education Level

Master of Social Work Degree (or related field) recommended

Salary/Compensations

$53,000 – 57,000/annually

Benefits

Employer paid health benefits
401(k) investment opportunity
Employee Assistance Program
Paid vacation
Paid holiday
Paid sick time

About the Company

Foundation Communities provides an excellent benefits package.
As an organization committed to diversity, equity, and inclusion we seek applicants from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.