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About the Role
As a Men's Suits Specialist, you will deliver a premium shopping experience in Century21's Suits Department, upholding Century 21’s core values. You will expertly handle customer service inquiries, proactively engage with customers to drive sales, ensure merchandise is beautifully presented, and participate in store maintenance and loss prevention efforts.
Responsibilities
- Greet customers warmly, answer their questions, and provide guidance on the Suit's department selection.
- Maintain a clean, neat, and organized complex (register) area.
- Maintain a high sense of urgency to complete fast price check inquiries and complete the sale to avoid delays at the register complex.
- Actively sign-up guests with our C21 loyalty program.
- Be highly aware of any possible internal or external theft and alert Loss Prevention when necessary.
- Understand the operation of the cash register and follow all cash handling procedures.
- Attendance and Punctuality are a requirement.
Requirements
- Ability to handle transactions accurately and responsibly.
- Speak and listen generously, leave people feeling heard, respected, and honored.
- Friendly, helpful, and able to assist guests with their needs.
- Careful and thorough in completing tasks to avoid errors.
- Previous Suits Specialist experience required.
- Strong interpersonal skills.
- Ability to stand for extended periods and perform repetitive tasks.
- Ability to work in a fast-paced environment.
- Must have a flexible schedule.
- Availability for evenings, weekends, and holidays are required.
Skills
- Customer service
- Sales
- Merchandise presentation
- Loss prevention
- Cash handling
- Interpersonal skills
Experience Level
- Previous Suits Specialist experience required
About the Company
- Century 21’s core values