Applications Engineer at Klöckner Pentaplast | Raleigh County, WV, US | Rezi

Applications Engineer at Klöckner Pentaplast

Applications Engineer

Klöckner Pentaplast · Raleigh County, WV, US

1 months ago

Applications Engineer

Klöckner Pentaplast · Raleigh County, WV, US

a month ago
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About the Role

The Applications (Technical) Field Engineer provides on-site technical support, testing, qualifying, troubleshooting, and optimization of kp food products. This role acts as a key link between customers, R&D, production, and sales, ensuring optimal product performance, food safety compliance, and customer satisfaction.

Responsibilities

  • Provide on-site technical support to customers to ensure kp food products perform to customer satisfaction.
  • Troubleshoot technical issues related to product performance, processing parameters, or equipment operation.
  • Conduct product trials, demonstrations, and process optimization at customer facilities.
  • Train customer personnel on proper product performance with various equipment and operations.
  • Collect field data, samples, and customer feedback to support continuous product improvement.
  • Support sales and marketing teams with technical expertise during customer visits and presentations.
  • Prepare technical reports, service documentation, and root-cause analyses.
  • Collaborate with internal teams (R&D, Quality, Manufacturing) to resolve technical challenges.
  • Assist in the definition of new product development by discussing specifications, market trends and product opportunities.
  • Work closely with Original Equipment Manufacturers (OEMs) to ensure proper integration, compatibility, and optimal performance of kp food products within processing equipment.
  • Evaluate equipment and process performance in collaboration with OEMs and customers, and recommend technical or process improvements to enhance efficiency, product quality, and reliability.
  • Travel regularly to customer sites, including food manufacturing plants and processing facilities.

Requirements

  • University Degree in Engineering or Science, specifically Polymer Engineering, Material Science, Chemical Engineering, or 5+ years of field experience.
  • Background in OEM equipment: ProSeal, Mulitvac, Ross, Reiser, Mondini, Ossid, Omori.
  • Technical problem solving and critical thinking skills.
  • Strong verbal and written communication skills.
  • Project management skills.
  • English language proficiency required.
  • Ability to travel up to 50%.

Work Type

  • On-site
  • Field

Experience Level

  • 5+ years of field experience

Education Level

  • University Degree in Engineering or Science
  • Polymer Engineering
  • Material Science
  • Chemical Engineering

About the Company

  • kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation.
  • We incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.
  • At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs.
  • Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

Equal Opportunity

  • At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.
  • We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.